Residential Case Manager

SUMMARY

The Case Manager will work with residents and staff to provide clinical case management of services based on need. They will help locate and acquire services for residents within the agency and in the community.

EDUCATION

• Bachelors degree required and possession of a West Virginia social work license is preferred.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Ability to respond to and manage crisis situations.
• Should have exceptional organizational skills; proficient computer skills; and interpersonal relationship skills, and the ability to communicate orally and in writing with the ability to work effectively in a fast paced environment, manage several projects simultaneously, and adjust to frequently changing demands.
• Have the ability to make decisions consistent with agency policies and general philosophies of child care.
• Be an acceptable role model for youth in values and lifestyles in keeping with those ascribed by Burlington.
• Must have a valid state issued drivers license and submit to an intensive background investigation.

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of the Case Manager of Burlington United Methodist Family Services shall encompass at least the following:

• Responsible for documentation of all meetings and contacts.
• Complete the CAFAS, APS Care Connect and other necessary assessments.
• Primarily responsible for finding suitable residence for vacant beds.
• Establish and maintain ongoing guidance/support system for youth and their families.
• Schedule, coordinate, and document the Treatment Plan Meetings.
• Coordinate all necessary services for youth in care.
• Collect and review billing documentation at the end of each month and submit to the billing office.
• Conduct individual meeting with each resident in assigned unit. Maintain Contact with the parents/guardian, placing personnel, Juvenile Probation Office, Therapist, Psychologist, Spiritual Life Coordinator, and other interested parties.
• Complete home visitation forms.
• Complete monthly summaries no later than the tenth of each month and submit them to the appropriate DHHR worker.
• Complete court summaries as needed. (Attend court hearings and MDT meetings as necessary).
• Complete all Case Notes and file in youths clinical chart.
• Responsible for notifying the Department of Health and Human Resources of any incident such as runners, attempted suicide, changes in behavior, etc., concerning the youth in their care.
• Maintain ongoing monthly contact with the Department of Health and Human Resources.
• Meet weekly with the Therapist to review all written documentation such as daily narratives, staff logs, medication records, incident reports, etc.
• Meet with the Clinical Team after an incident to review incident reports and discuss the incident.
• Can support the mission and vision of Burlington United Methodist Family Services as evidenced by compliance with all organizational policies and procedures.
• Supports and facilitates positive interaction with others as evidenced by: professional maturity, respect for others, a team-centered approach, maintenance of confidential information, and an appreciation of a multicultural workplace.
• Exhibits effective communication skills including proper use of agency communication systems.
• Exhibits sound stewardship by effectively managing information resources to achieve the objectives of Burlington United Methodist Family Services.
• Required driving position
  • This position is defined as one that will require you to drive a motor vehicle as part of your daily work. This position does allow the employee to drive motor vehicles owned or leased by Burlington United Methodist Services, Inc., and to transport employees and residents when and if necessary.
• Performs other duties that fall within the parameters of this position.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel is required both day and night. The employee will be required to lift, stand, sit, and/or walk for extended periods of time. Repetitive use of hands, wrists, and elbows will be required. The employee will be required to possess the strength and ability to demonstrate techniques taught in various required training.

This position will work in an office environment, although sometimes this position must work in extreme weather conditions and potentially hazardous situations due to working in a residential environment.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as inclusive of all responsibilities, duties and skills required of personnel so classified. The job description does not constitute a contract nor does it alter the at-will status of the employee/employer relationship.

EDUCATION

• Bachelors degree required and possession of a West Virginia social work license is preferred.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Ability to respond to and manage crisis situations.
• Should have exceptional organizational skills; proficient computer skills; and interpersonal relationship skills, and the ability to communicate orally and in writing with the ability to work effectively in a fast paced environment, manage several projects simultaneously, and adjust to frequently changing demands.
• Have the ability to make decisions consistent with agency policies and general philosophies of child care.
• Be an acceptable role model for youth in values and lifestyles in keeping with those ascribed by Burlington.
• Must have a valid state issued drivers license and submit to an intensive background investigation.