What are the responsibilities and job description for the Store Operations Supervisor position at Burlington?
Driving Sales Floor Success
In this role, you will oversee day-to-day sales floor operations, ensure a positive shopping experience for all customers, and drive business results through effective leadership and customer service skills. You will coordinate meal and break periods and monitor schedule adherence.
Key Responsibilities:
- Drive improvement of friendliness, speed of checkout, and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience.
- Maintain a neat and orderly front-end area, troubleshooting issues with registers and transactions.
- Coordinate meal and break periods and monitor schedule adherence.
- Ensure a customer-first focus remains a top priority while friendliness, speed of checkout, and customer service remain top of mind.
Requirements:
Candidates must be able to work a flexible schedule including early mornings, nights, weekends, and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs or more, as well as the ability to stand and walk for extended periods of time.
