What are the responsibilities and job description for the TMS Support Compliance Coordinator position at Burlington?
**Job Title:** Transportation Management System (TMS) Support Compliance Coordinator
**Overview:
Burlington Stores, a nationally recognized retailer of high-quality, branded merchandise at everyday low prices, seeks an experienced professional to serve as a TMS Support Compliance Coordinator. As a Fortune 500 company and certified Great Place to Work, we value our employees and strive to create a positive work environment.
The ideal candidate will provide support and training to vendors on our Transportation Management System (TMS), ensuring seamless routing compliance and efficient load planning. This role is responsible for coordinating vendor setup in the TMS system, maintaining facility contacts, and providing monthly training to new vendors.
**Key Responsibilities:*
- Support vendors through the TMS system, answering questions, and resolving issues in the TMS Support Mailbox.
- Maintain and update facility contacts in the TMS portal via vendor requests and system-generated lists.
- Provide monthly TMS group training for new vendors via Microsoft Teams.
- Enter vendor compliance data into Traverse tracking database within five business days of receiving data from management.
- Analyze compliance reporting data to determine which vendors require re-training and schedule training meetings.
- Participate in the maintenance of all TMS documents, including user guides, training presentations, and internal SOPs.
**Requirements:*
- Bachelor's degree or equivalent work experience.
- Experience with MS Office Suite (Word, Excel, PowerPoint, Outlook).
- Experience in a customer service role with Inbound Logistic/Transportation.
**Benefits:** Competitive wage, flexible hours, associate discount, medical, dental, and vision coverage, life and disability insurance, paid time off, paid holidays, and a 401(k) plan.
**About Burlington Stores:** We are a rapidly growing brand that values our employees and strives to create a positive work environment. Our teams work hard and have fun together, and our associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day.
