General Manager

Location: Burma Inc

Position: General Manager

Salary: $110,000 - 120,000 (DOE)

Calling all foodies, the passionate, the inspired!

At Burma Inc it is more than just a "job" and we are more than just a "company". We are a small but mighty group of individuals passionate about food, life, people and culture. We are strong believers that food should be more than just fuel, it should be celebrated, act as a source of discovery, connection and feed a sense of adventure.

Burma Inc is the company behind Burma Superstar, Burma Love and Burma Bites restaurants in the San Francisco Bay Area. What started out as a single restaurant with a vision to bring Burmese/Asian cuisine to the world has quickly turned into a family of restaurants, a non-profit organization, as well as a retail line and this is just the beginning.

Burma Inc is seeking a skilled and experienced GENERAL MANAGER to spearhead the operations of one of our Southeast Asian restaurants located in the bustling heart of the city with rich cultural diversity and a dynamic blend of business, retail and entertainment. The ideal candidate will have a minimum of 3-5 years managerial experience in the restaurant industry with a strong passion for helping us aim for a warm and approachable atmosphere with an unparallel dining experience that combines the rich tapestry of Southeast Asian cuisine.

As the GENERAL MANAGER you will be responsible for overseeing all aspects of restaurants operations, including staff management, service financial performance and compliance with health and safety regulations. Your primary goal will be to drive revenue growth, maintain-high quality standards and create a positive and welcoming environment for both guests and all team members.

Skills and Qualifications:

• Oversee daily restaurant operations, ensuring an excellent guest experience
• Lead, motivate and manage a diverse team or staff, including hiring, training and scheduling
• Monitor food quality and service standards to maintain consistency
• Develop and implement operational policies and procedures
• Manage inventory, ordering and vendor relationships to ensure efficient supply and chain management
• Drive profitability by analyzing financial reports, managing budgets and controlling costs
• Collaborate with Executive Chef and kitchen team to curate and refine menu offerings
• Build strong relationships with customers and local community to foster repeat business and loyalty
• Ensure compliance with health, safety and labor regulations
• Execute creative ideas to boost restaurant marketing, special events and overall visibility
• Prior experience with a fast-paced restaurant with high volume sales of 5 million
• Knows about the busy atmosphere of conventions, large parties and tourist

Responsibilities:

• Supervise and coordinate all Front-of-House (FOH) activities to ensure experience for guest
• Train, mentor and lead team to waitstaff, hosts, bussers and bartenders. Ensure exceptional customer service standards are consistently met
• Manage reservations, seating arrangements and customer flow to optimize restaurant efficiency
• Oversee the cleanliness and organization of the dining area, ensuring a welcoming and comfortable environment for guest
• Handle customer inquiries, feedback and compliant with professionalism, grace and efficiency
• Work with Assistant General Manager (AGM) with any duties outside or regular hours, including scheduling, bank deposits, inventory and payroll
• Monitor and approve all voids and discounts
• Responsible for opening and closing duties of the restaurants as needed
• Ensure the restaurant is ready for service at the beginning of every shift
• This position reports to the Vice President (VP) of Restaurant Operations

Compensation and Benefits:

• Competitive Salary $110,000 - 120,000 (DOE)
• Quarterly and annual performance-based bonus that can be up to 15-25 % depending on restaurant operations
• Comprehensive benefits package: Health, Dental, Vision and 401K
• Opportunity to work in a creative and culturally rich culinary environment
• Dining discounts across family of restaurants daily meals

Equal Employment Opportunities (EEO):

Burma Inc provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, nation origin, age, disability, genetics and other protected classes. We also consider qualified applicants with arrest conviction records, consistent with legal requirements, in addition to federal law requirements. Burma Inc complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company operates.