What are the responsibilities and job description for the Member Experience Manager position at Burn Boot Camp Sun Prairie?
Benefits:
Burn Boot Camp is a lifestyle fitness facility that inspires, empowers, and transforms lives within our community. We provide the mindset and positive environment for our members to encourage and motivate one another to get better every day.
We’re looking for a passionate and driven Membership Experience Manager to join our dream team. This hybrid role blends personal training with operations and community engagement, making it perfect for someone who thrives on fitness, leadership, and building meaningful connections.
Why join our dream team?
Our Core Values in which you must align with:
Authenticity – Trustworthy, Candor, Kindness, Empathy
Integrity – Dependable, Accountable, Dedicated, Responsible
People First – Compassion, Passion, Teamwork, Work/Life Balance
Pride in Results – Ambition, Determined, Confidence, Happy Place
Key Roles:
Qualifications and Skills:
- Bonus based on performance
- Employee discounts
- Flexible schedule
Burn Boot Camp is a lifestyle fitness facility that inspires, empowers, and transforms lives within our community. We provide the mindset and positive environment for our members to encourage and motivate one another to get better every day.
We’re looking for a passionate and driven Membership Experience Manager to join our dream team. This hybrid role blends personal training with operations and community engagement, making it perfect for someone who thrives on fitness, leadership, and building meaningful connections.
Why join our dream team?
- We are passionate about helping the members of our community get better 1% every single day!
- We love to develop and grow our people to be the best version of YOU both inside and outside the gym!
- Get out of the gym and be part of the amazing Sun Prairie community through community events and joint ventures!
- Flexible schedule, Gym membership, Minor Medical offering and Bonus opportunities available!
Our Core Values in which you must align with:
Authenticity – Trustworthy, Candor, Kindness, Empathy
Integrity – Dependable, Accountable, Dedicated, Responsible
People First – Compassion, Passion, Teamwork, Work/Life Balance
Pride in Results – Ambition, Determined, Confidence, Happy Place
Key Roles:
- Deliver pre-designed and custom workouts in a group class style workout as a personal trainer.
- Convert promotional clients and free trials to members.
- Provide exceptional customer service and member support.
- Event planning and execution to drive engagement.
- Community outreach.
- Use social media daily to keep members engaged.
- Be a brand champion.
Qualifications and Skills:
- Must hold or be in the process of obtaining a fitness certification from an approved education company OR a Bachelor’s degree in an exercise science related field.
- Ability to multi-task and stay organized.
- Positive, motivating and effective interpersonal communication skills
- Excellent communication and customer service skills.
- Must be able to be self-motivated and willing to take initiative on assigned duties and execute.