What are the responsibilities and job description for the Customer Service Dispatcher position at BURNCO LLC?
Job Description
EXPECTED RESULTS AND ACHIEVEMENTS
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- Place Concrete Ready-Mix orders over the phone
- Communicate with Sales regarding customer project updates, product additions, and or project extensions
- Assist and educate customers regarding products and delivery availability
- Basic understanding of concrete mix designs and industry standards
- Follow-up and assist customers continuously from order placement to concrete delivery completion
- Work closely with Dispatchers throughout the day to inform customers of the status of their concrete orders.
- Assist customers with changes to orders before and during order delivery
- Process credit card purchases for COD deliveries daily
- Assist in sorting, scanning, and storage of Concrete Ready-Mix Tickets
- Assist in any other departmental needs as deemed necessary by supervisor
- Maximize resources by scheduling truck assets efficiently and effectively
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Pay Rate : $24-26 per hour
KEY ACCOUNTABILITIES
The primary areas of responsibility include :
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REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
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EDUCATION AND EXPERIENCE
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TRAVEL REQUIREMENT
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PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
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Posted : 3 / 3 / 2025
Salary : $24 - $26
