Onboarding Administrative Assistant

Location: Napa Office

Employment type: Full-time, in-person

Schedule: Monday - Friday 9am to 5:30 pm PST

Position Overview

We are in need of a highly-motivated individual that is either experienced or willing to learn customer service skills, with a positive personality, great people skills, great attitude, great computer skills, upbeat, energetic, organized, and a hard worker to keep up with the pace! BTS provides a fun and supportive environment for our staff.

The Administrative assistant position will be held by an individual who is very detail-oriented, efficient, organized, and able to complete tasks to 100% each and every time. This position requires the ability to focus in a busy environment and complete tasks in a comprehensive manner including catching items before they become an issue, and having a keen eye for tracking reports, numbers, and follow-up items.

The Administrative Assistant will have the training and/or experience necessary to work in an office setting including, but not limited to the following duties:

• Process New Staff files
• Credentialing/other processes
• Assist with general administrative tasks and projects.
• Assist with staffing and onboarding of new Behavior Technicians, BCBAs, Mental Health Therapists.
• Gather essential documents from new hires.
• Effectively communicate with new hires via email, phone calls and SMS.
• Managing multiple tracking sheets in order to document timeliness of follow-up.
• Proficient in PC computer, including MS office (excel, MS word and PowerPoint), Google platform (google docs, Gmail, etc.) and a quick learner of other online databases that we use for billing, scheduling, etc.
• Answer phones
• Perform other duties as assigned
• Communicate with families

Qualifications:

• An open, friendly, energetic and flexible attitude is a must!
• 1-2 years of experience with onboarding, recruitment or HR.
• Highly organized with attention to detail, and ability to track and maintain many different tasks.
• Able to multitask in a busy environment
• Excellent communication skills
• Experienced, stable, reliable, proactive team player
• Live locally, and own reliable transportation.
• Compassionate person who likes helping people
• Spanish speaking is a plus!

Requirements:

• Minimum of High School Diploma or GED
• Must have reliable transportation, valid auto insurance, and a driver’s license
• Able to pass a Live Scan FBI & DOJ Clearance
• Able to obtain a Physical (past year) and TB Test (past 90 days)

Compensation: $20-$23

What We Offer:

• Benefits: Health, vision, dental insurance (for employees working 30 hours/week). 5 paid holidays (after one year)
• 401(k) and Aflac benefits
• Professional Development: RBT Certification support, CPR & First Aid Certification, internship/supervision for BCBA, LMFT, and LCSW
• Wellness Resources: LifeCare Employee Assistance Program (including free counseling, referrals, and more). LifeMart Employee Discounts.
• Career Growth: Internal promotion opportunities and certification support

About Burnett Therapeutic Services (BTS):

BTS is a mental health and autism services agency based in Napa, CA, serving children and families across multiple counties. We offer a wide range of services, including behavior therapy, family support, and skill-building programs. Our team is dedicated to providing inclusive, client-focused services that empower families and build upon their strengths.

We pride ourselves on fostering an inclusive work environment where staff feel supported, valued, and encouraged to grow in their careers. At BTS, diversity is at the core of our mission – we embrace individuals from all backgrounds and perspectives, and we aim to create a dynamic, enriching workplace for everyone.

Apply Today!

If you're looking for a fulfilling career where you can make a lasting impact, apply now to become part of our team at Burnett Therapeutic Services!

For more information visit: www.btsinc.services/careers