What are the responsibilities and job description for the Customer Service Representative - Ellisville position at Burns and Burns, Inc?
Overview:
This position combines commitment to our customers satisfaction with consistent quality service in order to promote professional customer service. This position performs any combination of light cleaning duties to maintain commercial establishments in a clean and orderly manner. He/She promotes sanitary as well as safety conditions to prevent contamination and injuries.
Physical Requirements:
This position demands good physical health. He/She will be physically required to lift, carry, walk, sit, stand, push, and pull while working a flexible schedule. He/She must be able to move continuously during working hours and be able to lift and/or carry up to 25 pounds. This position requires standing for long periods of time up to 10 hours a day.
Duties:
- Greet and serve customers, to include accepting credit/debit cards, coupons and cash
- Operate various types of POS devices to process and complete retail sales transactions
- Assist in inventory control
- Clean and re-stock restrooms
- Sweep and wet mop interior floors
- Sweep and pick up litter from exterior sidewalks, parking areas and driveway
- Clean and stock refrigerated coolers
- Check date codes and front merchandise on gondola shelving and other store displays
- Clean and re-stock gasoline and diesel dispensers and island valets
- Empty waste receptacles
- Clean storefront windows and entry doors
- Clean and re-stock boiled peanuts merchandiser (if applicable to your store)
- Prepare, cook, and serve deli food items
- Brew coffee and tea
- Clean coffee and tea urns
- Put away retail inventory and supply deliveries
- Bag ice to re-stock ice merchandiser
- Clean & re-stock fountain area, including fountain drink dispenser with BIB syrup & ice
- Gauge gasoline and diesel fuel storage tanks
- Tally shift receipts, prepare and make safe drops and complete a Shift Report
- Complete any task assigned by management
- Observe and comply with all Burns and Burns Inc. policies and procedures
This above list is not intended to be all-inclusive, but merely illustrates the various types of job duties.