What are the responsibilities and job description for the Sales Consultant position at Burns and Sons Direct Appliance?
Job Summary
Burns and Sons Direct Appliance is looking for a Sales Consultant to join our team! As a Sales Consultant, you will be the face of the company dealing with all customer questions about the product and services. It will be your job to keep customers happy and constantly expand your knowledge on new company products, services and policies. You will also be challenged with handling customer complaints and retain customers through excellent customer service. Finally, you will be responsible for the store floor managing the displays, products, and tidiness of the store floor.
Responsibilities:
- Being able to greet customers, answering questions, engaging customers with merchandise, and providing exceptional customer service
- Guiding customers to merchandise within the store
- Organizing and maintaining an orderly appearance throughout the store floor
- Strong product knowledge
- Contribute to the department’s sales goals on a monthly, quarterly and yearly basis • Passionately seek out customers in the store
- Build customer relationships
- Scheduling service calls
- Looking up parts for customers
- Processing warranty claims
Qualifications:
- Proven success in sales
- Professional appearance
- Ability to stand for long periods of time
- Personable and friendly attitude
- Ability to work in fast-paced environments
- Understanding of sales principles
Benefits/Perks:
- Flexible Scheduling
- Growth and Career Advancement Opportunities
- Great Working Environment
- Hourly rate plus competitve commissions
Salary : $16 - $19
