Quality Manager

For over 60 years, Burns Engineering has been at the forefront of delivering innovative temperature solutions, specializing in existing and custom-built devices that play a crucial role in saving lives for many of our customers. As a proud family-grown business, we are dedicated to directly producing high-quality temperature elements used globally. With our ongoing expansion, we are seeking a skilled Quality Manager.

As Quality Manager, you will coordinate, facilitate, and execute all actions to ensure the effectiveness and compliance of the Business Management System (BMS), which is aligned with ISO-9001:2015, to incorporate other key functions within the business.

As a Quality Manager at Burns Engineering, you will play a key role in supporting the continued success and effectiveness of our NVLAP accreditation for the Calibration Lab. You will also gain hands-on experience with ATEX, IECEx, and Factory Mutual product approvals for hazardous locations.

Responsibilities:

• Bring customer perspective to all interactions, creating a high level of awareness and commitment to documented procedures and best practices throughout the organization.

• Lead, facilitate, and participate in the implementation and improvement of processes and procedures for all functional areas of the business.

• Implement and maintain inspection methods that effectively verify incoming, in-process, and final products.

• Provide guidance, training, and support to inspectors; Final Inspection and Receiving Inspection.

• Monitor and support inspection activities to ensure they adhere to established quality requirements and keep all inspection equipment in operational condition.

• Conduct training on all procedures, new, revised, and current. Manage and maintain training records.

• Audit the Business Management System (BMS), identifying areas for improvement and initiating corrective actions as required.

• Monitor supplier quality and work with suppliers to improve material acceptance, when necessary.

• Ensure quality issues are resolved promptly and follow up to verify the effectiveness of changes/improvements.

• Work with Engineering and Leads to drive quality upstream to identify issues as early as possible in the manufacturing process.

• Manage audit events as the main contact for all customers and third-party Auditors.

• Participate in the supplier qualification process, and supplier re-evaluation, as necessary.

• Manage the RMA (Return Material Authorization) process for quality-related issues and assist suppliers and customers with quality issues.

• Initiate Corrective Actions (CPAs), document solutions, collaborate with Engineering to drive improvements, and strive for timely CPA closure and follow-up.

Key Accountabilities and Requirements:

• Bachelor's degree in business and/or engineering with a minimum of 5 years in a quality role at an ISO-9001 manufacturing organization.

• Proven knowledge and understanding of the requirements and implementation of ISO-9001 and ISO-17025 standards.

• Participation in AQS or other Quality System organizations.

• Open to learning the requirements of NVLAP accreditation of the Calibration Lab, and the approvals of ATEX, IECEx, and Factory Mutual product approval for Hazardous locations.

• Experience preparing, coordinating, and ensuring the effectiveness of internal audits and external audits.

• Background to assess and modify inspection processes to strive for zero escapes to inventory as well as zero escapes to customers.

• Know-how to prepare quality and management reports by collecting, analyzing, and summarizing data.

• Proven analytical thinker with technical aptitude.

• Confidence in leading cross-functional teams.

Benefits:

Burns Engineering provides a competitive pay and benefits package, including health, dental, short-term disability, and 401K.

Burns Engineering provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.