Dental Treatment Coordinator/consultant

Job Title: Treatment Coordinator/Consultant

Job Summary:
As a Treatment Coordinator/Consultant, you play a vital role in creating a positive patient experience and guiding them through their treatment journey. Your empathy and enthusiasm help support patients as they embark on their healthcare transformation. Reporting to the Practice Manager, this role balances patient needs with the priorities of the dental or healthcare team, ensuring seamless coordination throughout the treatment process.

Duties and Responsibilities:

• Advocate for high-quality care for all patients.
• Ensure compliance with government regulations and healthcare standards.
• Maintain appropriate staffing levels to meet practice needs.
• Collect and analyze data to assess the short and long-term impacts on the practice.
• Oversee scheduling and confirmation of patient appointments.
• Verify insurance coverage and manage payment collections.
• Escalate cases for patients requiring urgent attention.
• Handle and balance nightly deposits and process credit card payments.
• Assess, plan, and deliver employee training to promote high performance.
• Promote a culture that supports a highly engaged and motivated workforce.
• Perform additional tasks as assigned by the Practice Manager.

Preferred Qualifications:

• Strong communication and interpersonal skills with a high ethical standard.
• Effective time management skills.
• Highly organized and detail-oriented.
• Analytical thinker who values data-driven decision-making.
• People-focused leader who motivates and inspires the team.
• High emotional intelligence and empathy.
• Strong active listening and conflict resolution skills.

Minimum Job Requirements:

• Must be 18 years or older.
• Six months of supervisory or equivalent leadership experience.
• Ability to stand, walk, lift, and bend frequently.
• High school diploma or equivalent.

Career Growth & Mission:
As a Treatment Coordinator/Consultant, you’ll support patients and healthcare professionals by ensuring smooth non-clinical processes, from scheduling to financial coordination. This role offers opportunities for career development and growth, allowing you to make a real difference in patients' lives by helping them access the care they need.

Job Type: Full-time

Pay: $17.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• Supervising experience: 1 year (Required)
• Leadership: 1 year (Required)

Ability to Relocate:

• Detroit, MI 48214: Relocate before starting work (Required)

Work Location: In person

Salary : $17 - $22