Senior Business Process Analyst - Enterprise Transformation Office (Kansas City)

Description

The Sr. Business Process Analyst will work closely with Transformation Directors and cross-functional teams to drive business transformation and optimization within the Enterprise Transformation Office (EXO). The mission of the EXO is to identify and implement strategies that empower the entire enterprise to perpetually scale, innovate and thrive as “One Burns & Mac” in our next 125 years.

The Sr. Business Process Analyst will play a critical role in driving business process optimization and continuous improvement for Burns & McDonnell as part of a broader transformation effort. They will document and analyze business processes, process models, and requirements to support identification of process improvements and recommendations for change. They will be working closely with Transformation Directors, Business Architects, Process Owners, and various Subject Matter Experts across the enterprise.

The first digital transformation the Business Architecture team will support is a multi-year, $150M initiative known as Blue Horizon. This initiative will drive the replacement of our existing ERP and adjacent solutions with a comprehensive, end-to-end, enterprise management solution that is potentially inclusive of composable ERP (enterprise resource planning), CRM (customer resource management), BMS (business management system) and other technologies. The transformation will result in a simplified application landscape with modernized business processes. While depth of scope continues to be refined, the breadth will be enterprise-wide benefiting more than 15,000 people, 80 offices on three continents, and 10 global practices that each have numerous business lines.

Job Functions

• Conduct business process analysis using a variety of techniques to identify opportunities for business process optimization.
• Collaborate with cross-functional teams to develop and implement new process designs and corresponding technologies that enhance organizational efficiency and effectiveness.
• Document and present findings, recommendations, and proposed solutions for process improvements.
• Perform process audits and performance assessments to ensure the effectiveness of new processes.
• Collect and analyze process performance metrics, KPIs, and data to inform decision-making.
• Elicit and document business requirements for transformation initiatives ensuring alignment with the broader organization's goals and objectives.
• Document and maintain various types of process documentation in accordance with business architecture framework and methods
• Process documentation includes but is not limited to:
• Process scope including roles, inputs, outputs, supporting business applications and data
• Current-state and future-state process models
• Business rules and decision models
• Relationships with other processes and values streams
• Variations among GPs, locations, and departments
• Responsible for overall QA/QC process adherence.
• Performs other duties as assigned.
• Complies with all policies and standards.
  
  

Qualifications

• Bachelors Degree in Business Administration, Management Information Systems, Operations, or related field.
• Minimum 7 years of recent experience in business process improvement, business process management, strategic initiatives, and measuring success.
• Excellent knowledge of business process management and process improvement with varying degrees of appreciation for strategy, enabling technologies, and governance.
• Must demonstrate excellent oral and written communication skills, strong interpersonal skills, and the ability to clearly and effectively present complex information to all levels of employees, management, and clients.
• Must have demonstrated experience modeling business processes using BPMN 2.0.
• Ability to identify patterns and interdependencies to identify opportunities for reuse is preferred.
• Able to bring multiple perspectives to the table and maintain objectivity.
• Possess a bias toward action and value creation and avoid “analysis paralysis”.
• Fast learner or aptitude for learning new things.
• Familiarity with APQC Process Classification Framework or other process framework preferred.
• Familiarity with the IIBA Business Analyst Body of Knowledge, ABPMP BPM Common Body of Knowledge and/or other relevant industry bodies preferred.
• Familiarity with process management tools and/or enterprise architecture tools preferred.
• Prior experience as a Business Analyst working on software solutions (SaaS, Custom, ERP, etc.) preferred
  
  

This job posting will remain open a minimum of 72 hours and on an ongoing basis until filled

EEO/Minorities/Females/Disabled/Veterans

Job Administrative/Office Support

Primary Location US-MO-Kansas City

Schedule: Full-time

Travel: No

Req ID: 250885

Job Hire Type Experienced #COR N/A