What are the responsibilities and job description for the Operations Associate position at Burns & Wilcox?
Responsibilities
- Answers, screens, and directs phone calls to staff; takes messages.
- Receives mail, documents, packages, and courier deliveries and delivers or distributes items.
- Serves visitors by greeting, welcoming, and directing them appropriately.
- Set up meetings in conference room.
- Office Maintenance which includes but not limited to putting dishes in dishwasher, storing clean dishes in cabinets, replenishing coffee and cold beverages, cleaning refrigerators, cleaning after events, tossing trash and receiving food from vendors.
- IT Liaison as needed.
- Provides administrative support to ensure efficient operation of office. (e.g., end of month meeting, renewal log processing, RSP liaison back up, PO Batch log back up, Oden notices back up, Incoming Index back up, office calendar management, timecard processing.)
- Carries out administrative duties such as filing, typing, copying, binding, scanning etc.
- Ensures operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories and evaluating new equipment and techniques.
- Maintains supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing, and expediting orders for supplies.
- Submits carrier invoices to corresponding department.
- Assist with Events Planning for Staff, Marketing Efforts, Conventions, Food ordering.
Qualifications
- 2 years of administrative experience preferred
- Bachelor's degree preferred
- Proficiency with Microsoft Office products, particularly Excel and PowerPoint
- Excellent time management skills and the ability to prioritize work
- Attention to detail and problem solving skills
- Excellent written and verbal communication skills
- Strong organizational skills with the ability to multi-task
Compensation Package:
- Health benefits & 401K with employer match
- Paid vacation, sick time, and holidays
- Flexible and hybrid work options
- Employer paid professional development, including continuing education courses, designations, certification, and licenses
- Opportunities for career advancement
About Our Company
Burns & Wilcox, the flagship organization of H.W. Kaufman Group, is North America’s leading wholesale insurance broker and underwriting manager. Burns & Wilcox offers wide ranging and comprehensive solutions to serve retail insurance brokers and agents of all sizes, from the large houses to the more than 30,000 independent brokers and agents worldwide. Fueled by its freedom from Wall Street and private equity, Burns & Wilcox is a privately owned company whose standards of service, depth of market relationships and outstanding talent are unsurpassed in the specialty insurance sector.
Equal Opportunity Employer
The H.W. Kaufman Group of companies is an equal opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, gender, gender identity, age, national origin, disability, veteran status, marital status, sexual orientation, genetic information or any other status or condition protected by the laws or regulations in the locations where we operate.
