Instructional Support Assistant

“Para la gente, y el futuro!  For the people, and the future!”

   2022,2023,2024 Higher Education Excellence in Diversity (HEED) award recipient from INSIGHT into Diversity

Summary:

The Instructional Support Assistant demonstrates daily the Burrell College of Osteopathic Medicine’s values for respect, trust, integrity, teamwork, and a commitment to a one team-one goal culture. This position provides instructional and operational program support to shared designated and respective Faculty/Course Directors or equivalent level positions and oversees one or more core operational and/or programmatic activities through assisting a department or group of professionals and requires the ability to exercise independent judgment and employ basic reasoning skills. This position reports to a director.  The employee will complete annual/probationary evaluations. 

• This position is Non-Exempt.
• The position reports to the Campus Dean.
• The salary starts at $38,000 depending on experience.

• Attend required department and assigned course and lab planning meetings.
• Consult, interact, and work collaboratively with faculty/course directors, Simulation Lab (SIM) and Standardized Patient (SP) Directors, Anatomy, community-based learning (CBL), exam-related activities, and outside organizations in scheduling student courses and lab facility space and other events to facilitate a successful outcome. This includes physical presence before, during, and after the event.
  • Tasks include but are not limited to; scheduling faculty and other participants, scheduling appropriate rooms/facilities, confirming students’ availability, generating rosters and other course/lab materials, preparing room set-up and equipment, check-in and monitoring students' participation/ attendance, support delivery of curriculum, troubleshoot video or technical issues.
• Arrange space, guest accommodation, tours, food, and other applicable activities for the department.
• Provide on-site coordination and consultation which includes problem-solving, decision-making, and interaction with others.
• Provide input on the departmental budget related to course instruction expenditures and future needs.
• Answer questions within the scope of the position and redirect student questions related to curriculum content or assessment to appropriate personnel.
• Assist in the preparation of reports and post-activity evaluation data and maintain comprehensive program records and statistical information.
• Compose related correspondence in support of assigned duties.
• Assist in creating, editing, and dissemination of course related material and schedules.
• Assist in implementation and monitoring of new course-related materials and technology.
• Ensure adequate supply of necessary supplies as related to course and lab support; generate requests and complete orders as needed.
• Maintain security and confidentiality of BCOM information.
• Perform other related duties as assigned.

• Attention to detail.
• Good communication skills, written and oral to communicate effectively with others and be able to communicate workloads and time constraints to multiple stakeholders.
• Ability to multitask and creatively adapt in a fast-paced environment.
• Outstanding customer service skills, and email/ phone etiquette.
• Ability to maintain the confidentiality of information and data.
• Strong organizational and planning skills that reflect the ability to prioritize competing demands, and complete action items efficiently with minimal supervision.
• Ability to interact with individuals from different cultures and professional backgrounds, and exercise good “people skills” verbally and written.
• Desire to learn strong skills in utilizing educational technologies.

• High School Diploma or GED is required.
• Two (2) years of experience related to standard duties.
• Strong working knowledge of Microsoft Office applications.
• Basic competency with spreadsheet development and data management.

• This job requires frequent movement, moving around the lab/lecture hall assisting in set up, distribution of materials, and monitoring activities in rooms.
• Approximately 90% of this position’s duties require the use of a computer.
• Must be able to exert up to 20-40 lbs. of force occasionally.
• The noise level in the work environment is usually minimal.

• Typically, Monday through Friday, 8 am-5 pm.
• Occasionally require early morning, evening, and weekends for labs and/or special events.

Note: Applicants must currently be authorized to lawfully work in the United States on a full-time basis.

Applications will be accepted until the position is filled; however, a review of resumes is scheduled to begin immediately.  Salary is commensurate with experience. EOE.

Applications should be submitted by electronic submission via the Burrell College Work Opportunities website.

https://burrell.edu/administrative-services/human-resources/work-opportunities/

Burrell College of Osteopathic Medicine is an equal opportunity employer
and values diversity in our faculty and staff as an important aspect of the educational process. 
BCOM encourages individuals with varied backgrounds and experiences to apply.

Salary : $38,000