What are the responsibilities and job description for the Orthodontic Treatment Coordinator position at Burrow Welchel & Culp Orthodontics?
Dedicated to ensuring every patient has access to quality orthodontic care in a warm and welcoming environment, Burrow Welchel & Culp Orthodontics (Part of the Smiles Ahead Family) has a proud history of serving the Charlotte-metro area. We are a multi-location, private dental practice with a vibrant work culture and a steadfast commitment to “Always Put the Patient First.”
Why Burrow Welchel & Culp Orthodontics?
1. Work with Industry Leaders: Learn and grow under the guidance of Board-Certified Orthodontists who are at the top of their field.
2. Competitive Compensation: Enjoy competitive pay, opportunities for advancement, and paid professional development.
3. Bonus Opportunities: Take advantage of bonus programs available for both Full and Part-Time Team Members.
Position: Orthodontic Treatment Coordinator
The Orthodontic Treatment Coordinator conducts the initial consultations with new patients, explaining the treatment options, processes, expectations, and outcomes. This role manages the financial aspects of treatment, including discussing payment plans, verifying insurance benefits, and helping patients understand their financial responsibilities working to ensure that financial arrangements are clear and manageable for patients. Your responsibilities will include:
- Verify insurance and benefits for orthodontic treatment to help patient understand the financial responsibilities.
- Coordinate appointments for treatment and follow-up visits and address any patient concerns or complaints, ensuring their experience is positive.
- Provide education and guidance to patients and their families regarding orthodontic care, including how to maintain oral hygiene with braces or aligners.
- Coordinate with other dental or medical professionals for patient referrals, ensuring a smooth transition for the patient.
- Prepare and present cases to the orthodontist with all relevant information, aiding in treatment decisions.
- Conduct post-treatment follow-ups to gauge patient satisfaction and address any concerns.
Experience:
- Minimum 1 year of sales/customer service within the medical, dental, optical industry, or relevant industry experience required.
- Previous orthodontic experience preferred.
What We Offer:
- A positive and inclusive workplace that encourages work-life balance.
- The opportunity to be part of a supportive and talented team.
- The chance to be your authentic self while contributing to our mission of exceptional patient care.
If you're an enthusiastic and dedicated professional looking to make a difference in orthodontics while enjoying a rewarding work environment, we want to hear from you!
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Expected hours: 36 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- On-the-job training
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $20 - $23
