Area Manager

Description

About Burt Brothers Tire & Service

For over 30 years, Burt Brothers Tire & Service has built a trusted reputation in Utah, delivering top-quality auto care with a strong commitment to customer service, operational excellence, and community values. As we continue to grow, we are seeking an experienced and dynamic Area Manager to oversee multiple store locations and drive success through leadership, strategy, and team development.

This is an exciting opportunity to lead and mentor Store Managers, enhance operational efficiency, and deliver outstanding customer experiences. If you are passionate about leading teams, driving results, and making an impact, we want to hear from you!

What You’ll Do

As an Area Manager at Burt Brothers, you will play a key role in overseeing operations, performance, and profitability across multiple store locations. Your responsibilities will include:

• Oversee daily operations across multiple stores to ensure consistency in performance, customer service, and compliance with company policies.
• Analyze key performance metrics, including sales growth, gross profit margin, labor efficiency, and customer satisfaction (NPS).
• Implement and enforce adherence to the Burt Brothers TFAB (Tires, Fluids, Alignment, Brakes) business model, ensuring service consistency and excellence.
• Drive continuous process improvement and ensure stores operate efficiently and profitably.
• Recruit, train, and mentor high-performing Store Managers to drive team engagement and results.
• Foster a culture of accountability, recognition, and professional growth through regular coaching and structured leadership engagement.
• Encourage open communication and ensure Store Managers promote a positive and customer-focused team culture. 
• Promote a safety-first culture by ensuring all stores follow company safety protocols and industry regulations.
• Lead safety audits and accident investigations, identifying trends and implementing corrective actions.
• Ensure stores deliver exceptional customer experiences by setting clear service expectations and monitoring feedback.
• Partner with marketing and operations teams to execute local promotions and community engagement initiatives.
• Identify and pursue growth opportunities, ensuring stores maximize revenue and profitability.

What We’re Looking For

• Bachelor’s degree in business, management, operations, or a related field highly desired. 
• 3-5 years of experience as a Retail Store Manager in tire and auto service, automotive, or a closely related industry.
• Multi-unit management experience highly desired.
• Proven ability to lead and develop high-performing teams in a fast-paced, customer-focused environment.
• Strong business acumen with experience in P&L management, sales growth, and operational improvements.
• Excellent leadership, communication, and problem-solving skills.
• Knowledge of repair services, parts, and warranty programs, or the ability to quickly learn.
• Ability to analyze performance analytics and KPIs to drive business decisions.

Why Join Burt Brothers?

At Burt Brothers, we offer more than just a job—we provide the opportunity to make a direct impact on a growing company. Here’s what you can expect:

• A Leadership Role with Purpose! Influence business success and develop future leaders.
• Competitive salary and performance-based incentives.
• Ongoing training and career advancement opportunities.
• Be part of a trusted brand with a commitment to working together to delight our customers.

Ready to Make an Impact?

If you’re an experienced retail leader looking for a role where you can develop teams, drive performance, and be part of an industry-leading company, we’d love to hear from you.

Apply today and become part of a team that values excellence, service, and results!

Qualifications