Role and Responsibilities

The night dispatcher is responsible for dispatching and scheduling drivers to customer sites for night work with the schedule being 8 PM to 8 AM. They serve as a central contact point for both truck drivers and customers. They complete multiple trucks, customers, drivers, and routes, which require extreme attention to detail.

Responsibilities include:

• Answers dispatch at night while working.
• Confirm drivers understanding all dispatches to job sites while aligning trucks and staff to the jobs.
• Confirms that Drivers leave yard and arrive at job sites at assigned times each day (during their shift).
• Check OSS for accuracy.
• Conduct first pass at ticket review for all of the prior day.
• Conducts driver & equipment compliance checks, ex. Truck books, pre-trip and post trip.
• Keeps track of customer billing information with name, codes, location and pricing.
• Keep the driver board updated on the server for sales and managers to view.
• Work fluently with the Management team to schedule trucks for PM services if needed.
• Follow up and track down all missing info for billing, including AFE, Cost Code, PO, Credit app.
• Management of the uniforms for employees.
• Other duties as assigned.

Qualifications and Competencies

• High School Diploma or equivalent
• Knowledge of trucking regulations and laws
• Understanding of how trucking and logistics work
• Analytical skills to solve problems and coordinate difficult situations.
• Ability to handle upset customers.
• Technology skills, particularly in transportation management software
• Strong organizational and time management skills

Work/Environment and Physical Requirements (with or without an accommodation)

• Shop, Field, and office environment using equipment as needed to perform duties, frequent interruptions throughout day likely.
• Essential: continuous standing, bending, sitting, wrist turning, grasping, pinching, finger manipulation, frequent turning, and twisting, and reaching.
• Weather elements can be extreme cold, heat and wind.
• Occasionally required to lift or carry up to 50 - 75 lbs. push/pull occasionally required for up to 50 - 75 lbs.
• Hearing and vision (both correctable) are essential.

Additional Notes

• Prior to hire, applicants will be required to pass a criminal background check and drug screen.

Burton Oil Service Operations, LLC, is an equal opportunity employer and does not discriminate based on race, color, national origin, age, religion, sex, sexual orientation, gender identity/expression, marital status, disability, or any other protected classification. We consider all qualified applicants based on merit.