What are the responsibilities and job description for the Assistant Supervisor, Park Quality (Overnight Janitorial) position at Busch Gardens Tampa?
Compensation: $15.00/hr
What you get to do:
You’ll lead an incredible team in delivering an exemplary level of guest service, including engaging with guests and maintaining a clean and safe environment through the park. As a team leader, you will model a positive attitude, a high level of energy and an unyielding commitment to quality. You will
- Enthusiastically represents the organization by displaying a positive attitude, high level of energy and commitment to quality throughout all aspects of the job
- Ensure a safe environment for all team members, guests, and animals
- Responsible for the development of OJT’s and ambassadors by providing training, feedback and coaching
- Ensure compliance to all state/federal regulations, park policies, and department procedures
- Ensure ambassadors receive break and meal periods in accordance with company policy and applicable law
- Maintain the highest level of cleanliness in the park, conduct quality inspections of assigned areas, and follow up on any opportunities to improve
- Maintain inventory and stock/replace areas supplies and equipment as needed
- Schedule compactor pulls
- Monitor daily labor to align with labor budget and daily attendance
- Conduct equipment and safety checks in compliance with department and company standards
- Attend to ambassadors and follow park protocol in emergency situations
- Respond to ambassador and guest needs
- Communicate effectively with other areas within the department as well as other departments in the park
- Track information to complete daily and weekly reports
What it takes to succeed:
- At least 18 years of age
- Proficient in Microsoft Office applications
- Bachelor's degree (B.A.) from a four-year college or university preferred
- Able to positively interact with guests and co-workers of all ages, ethnic/cultural backgrounds, and/or language, and individuals with special needs
- Possession of a valid state driver’s license
- Able to lift or move 75lbs
- Able to complete provided CPR/AED training/certification
- Able to be trained and certified at all assigned areas and job functions
- Able to climb stairs/ladders
- Comfortable with operating forklift/scissor lift/man lift/Pressure washers
- Able to operate and maneuver in/around tight spaces
- Able to use heavy equipment for cleaning
- Comfortable with exposure to noise and vibrations
- Able to work in all weather conditions and temperature extremes
- Able to train on and properly use protective gear
- Comfortable working around fumes/dust/odor
- Able to bend, sit, stand, squat, stoop, walk, kneel, reach with hands and arms at shoulder level or below, climb and reach with hands and arms above shoulder level
- Comfortable speaking in front of large groups of guests and team members
- Able to remain calm and professional during challenging situations
- Have a working knowledge of all Microsoft Office applications
- During peak season, at least 4 days of unrestricted availability with one day being a weekend day, and availability to work holidays
- During the off season, at least 3 days of unrestricted availability with one day being a weekend day, and availability to work holidays
Salary : $15
