What are the responsibilities and job description for the Coordinator, Education position at Busch Gardens Tampa?
Coordinator, Education
At SeaWorld, we’re passionate about caring for animals. In fact, we’ve already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We’re seeking enthusiastic, dedicated, and hard-working individuals in a wide variety of roles. Join us and play an important part on our incredible team!
What you get to do:
- Coordinate reservation and check-in processes for all Education programs, including field trips, sleepovers, summer camps, VIP Tours, and premium guest experiences.
- Distribute and process all registration forms associated with Education Programs.
- Create and modify reservations utilizing multiple SEA systems.
- Produce mailing lists from the reservations system as needed.
- Utilize excellent communication and guest service skills (both oral and written) when interacting with Education Program guests, camp parents, and teachers.
- Staff Guest Service positions and process payment for guest experiences as needed.
- Record and pull reports from the Global Reservation System.
- Completed additional projects as assigned.
What it takes to succeed:
- Must be at least 18 years old
- Must have a valid Driver's License with a good driving record and proof of insurance.
- Able to meet company driving guidelines.
- Excellent organizational skills and the ability to handle multiple priorities.
- Be proficient in Microsoft Office, including Word and Excel and the ability to learn SEA reservation systems.
- Able to work up to 28 hours per week with a flexible schedule, to include shifts on weekdays, nights, weekends, and holidays.
- Cash handling skills preferred
- Previous guest service experience preferred
What else is important:
- Able to stand and walk for an entire shift.
- Able to work indoors and outdoors, in varying weather, to include extreme heat. Position may be exposed to fumes, dust, odors, and cold/heat temperature extremes
- Position engages in extensive walking and standing and climb/ascend heights. Climb ladders up to 6' and ascend stairways and reach above shoulders.
- Perform the following physical activities: kneeling, bending, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing).
- Able to lift, push and pull 25 pounds
- Available to work varying shifts/hours based on business need, to include opening, mid, closing shifts and holidays.
The perks of the position:
- Paid Floating Holidays
- Paid Time Off
- Complimentary Park Tickets and Passes
- Park Discounts on Food and Merchandise
- Medical, Dental, and Vision Insurance
- 401K Retirement plan
- Voluntary Insurance
- Life Insurance
- Disability Benefits
- Dependent and Health Care Flexible Spending Accounts
- Employee Assistance Program
- Legal Assistance Plan
EEO Employer: SEA WORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY, OR COVERED VETERAN STATUS.
