What are the responsibilities and job description for the IT Technician I (Busch Gardens Williamsburg) position at Busch Gardens Williamsburg?
What you get to do:
The IT Technician I, will be supporting both Busch Gardens Williamsburg and Water Country USA
What you get to do:
- Install, maintain and troubleshoot multiple POS systems and associated hardware.
- Install, maintain and troubleshoot fiber optic and ethernet cabling.
- Assist with new user network access setup.
- Perform basic laptop and desktop hardware diagnostics and repair.
- Interact professionally with other departments and outside vendors.
- Interact with corporate IT and vendors to isolate and repair software issues remotely.
- Assist users with laptop set up and testing.
- Assist with troubleshooting logical/physical networking issues.
- Assist with troubleshooting complex telephony issues.
- Work with IT team members on event set ups and department moves.
- Assist with repair parts and receiving process.
- Other duties as assigned.
What it takes to succeed:
- 1-3 years of experience working with PC, Security Systems (CCTV and access control), Telecom, System Support and/or Network experience preferred.
- High school diploma or equivalent.
- Working knowledge of Windows, Cisco IOS, and/or Avaya
- Excellent written/verbal communication skills and be comfortable speaking over a radio.
- Basic math skills.
- Basic analog phone troubleshooting skills.
- Able to lift up to 75 pounds and push/pull up to 150 pounds.
- Able to climb ladders and be comfortable working at heights up to 100 feet.
- Comfortable working around fumes/dust/odor.
- Comfortable working around animals.
- Able to work in all weather conditions.
- Available to work varying shifts/hours based on business need, to include opening, mid-, and closing shifts; nights, weekends, and holidays.
- Must be 18 years old or older.
- Must possess a valid, state-issued driver’s license.
Compensation: $15.00 an hour
Salary : $15
