What are the responsibilities and job description for the Restaurant 1 - Server PM position at BUSCH GROUP?
Who We Are:
Come work through a different lens at Hyatt Place Phoenix: timeless, refined, and energetic designs featuring modern deco-desert chic rooms, custom lobby, and bar. Prime location within walking distance to an array of local attractions, Hyatt Place Phoenix brings art deco design, casual atmosphere, and practical amenities. Located in the heart of downtown, 3 blocks from the Convention Center and an array of attractions: Orpheum Theatre, Chase Field, Talking Stick Resort Arena, Phoenix Art Museum, shopping, and restaurants. At this property, you will be part of a team that values being proactive with guests and giving them a memorable experience for every stay.
Are you ready to take your career to the next level? Apply Today!
What You Will Accomplish
Takes accurateorders from customers, enters orders in POS system, makes food recommendations, pairs beverages and clears/cleans tables once the meal has been completed while providing excellent guest service. Upsells food and beverage items to maximize profitability.
Primary Responsibilities/Essential Functions:
Helps guests select food and beverages by presenting menu, offering cocktails
and aperitifs, suggesting courses, explaining the chef's specialties, identifying
appropriate wines and answering food preparation questions.
Enters orders to POS system and records guests' choices, special dietary needs
and special requests.
Keeps kitchen staff informed by noting timing of meal progression.
Processes guest payment transactions accurately and closes out table. Balances
all payment methods with accuracy to sales report.
Maintains the cleanliness of the work areas. Keeps area stocked.
Prepares room for dining by clothing tables and setting decorations, condiments,
candles, napkins, service plates, and utensils.
Follows all standard food handling, sanitation, TIPSand health departmentregulations
Mustwear non-slip, oil-resistant shoes. Follows all safety policies and
Reports potential safety issues to manager whenever observedand
takes immediate action to resolve in emergency situations. OSHA laws require
the use of Personal Protective Equipment (PPE) when performing work duties
that have the potential of risk to your health or safety. Team members will be
trained in the proper use and care of assigned PPE if applicable. The hotel
provides the required PPE. Team member hasresponsibility to report defective,
damaged or lost PPE or equipment that does not fit properly to their Manager.
Maintains strict compliance with hotel's Hazardous Material (HAZMAT) program
and familiarizes self with current MSDS.
Reporting to workas scheduled (on time and on regularbasis) is an essential
function of the job.
Other Responsibilities/Supportive Functions:
Completes side work before, during and after shift.
Provide guestsa high-level dining experience, while maintaininga professional
distance and staying alert to their needs.
Notifies management of unsafe conditions, needed maintenance of any
equipment and any accidents.
Resolves guest complaints within scope of authority; otherwise refers the matter
to management. Notifies supervisor and/or Security of all unusual events,
circumstances, missing items, or alleged theft.
Ensuresminors and intoxicated persons are not served alcoholicbeverages.
Notifies management of any problems resulting from guest
complaints, intoxicationor disruptive behavior.
Come work through a different lens at Hyatt Place Phoenix: timeless, refined, and energetic designs featuring modern deco-desert chic rooms, custom lobby, and bar. Prime location within walking distance to an array of local attractions, Hyatt Place Phoenix brings art deco design, casual atmosphere, and practical amenities. Located in the heart of downtown, 3 blocks from the Convention Center and an array of attractions: Orpheum Theatre, Chase Field, Talking Stick Resort Arena, Phoenix Art Museum, shopping, and restaurants. At this property, you will be part of a team that values being proactive with guests and giving them a memorable experience for every stay.
Are you ready to take your career to the next level? Apply Today!
What You Will Accomplish
Takes accurateorders from customers, enters orders in POS system, makes food recommendations, pairs beverages and clears/cleans tables once the meal has been completed while providing excellent guest service. Upsells food and beverage items to maximize profitability.
Primary Responsibilities/Essential Functions:
Helps guests select food and beverages by presenting menu, offering cocktails
and aperitifs, suggesting courses, explaining the chef's specialties, identifying
appropriate wines and answering food preparation questions.
Enters orders to POS system and records guests' choices, special dietary needs
and special requests.
Keeps kitchen staff informed by noting timing of meal progression.
Processes guest payment transactions accurately and closes out table. Balances
all payment methods with accuracy to sales report.
Maintains the cleanliness of the work areas. Keeps area stocked.
Prepares room for dining by clothing tables and setting decorations, condiments,
candles, napkins, service plates, and utensils.
Follows all standard food handling, sanitation, TIPSand health departmentregulations
Mustwear non-slip, oil-resistant shoes. Follows all safety policies and
Reports potential safety issues to manager whenever observedand
takes immediate action to resolve in emergency situations. OSHA laws require
the use of Personal Protective Equipment (PPE) when performing work duties
that have the potential of risk to your health or safety. Team members will be
trained in the proper use and care of assigned PPE if applicable. The hotel
provides the required PPE. Team member hasresponsibility to report defective,
damaged or lost PPE or equipment that does not fit properly to their Manager.
Maintains strict compliance with hotel's Hazardous Material (HAZMAT) program
and familiarizes self with current MSDS.
Reporting to workas scheduled (on time and on regularbasis) is an essential
function of the job.
Other Responsibilities/Supportive Functions:
Completes side work before, during and after shift.
Provide guestsa high-level dining experience, while maintaininga professional
distance and staying alert to their needs.
Notifies management of unsafe conditions, needed maintenance of any
equipment and any accidents.
Resolves guest complaints within scope of authority; otherwise refers the matter
to management. Notifies supervisor and/or Security of all unusual events,
circumstances, missing items, or alleged theft.
Ensuresminors and intoxicated persons are not served alcoholicbeverages.
Notifies management of any problems resulting from guest
complaints, intoxicationor disruptive behavior.
