What are the responsibilities and job description for the Front Desk Associate position at Bushnell's Basin?
Overview
We are seeking a dedicated and professional Front Desk Associate to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Responsibilities
- Greet and assist guests upon arrival, ensuring a positive first impression.
- Manage front desk operations, including check-in/check-out procedures.
- Handle guest inquiries and resolve issues promptly to ensure satisfaction.
- Maintain accurate records of guest information and transactions using office management software.
- Assist with calendar management and scheduling appointments for guests as needed.
- Perform clerical duties such as filing, data entry, and maintaining organized office records.
- Collaborate with other departments to ensure seamless service delivery.
- Uphold cleanliness and organization of the front desk area.
Qualifications
- Previous experience in customer service or office management preferred.
- Strong clerical skills with proficiency in file management and organizational tasks.
- Excellent interpersonal skills with a friendly demeanor and professional appearance.
- Ability to multitask effectively while maintaining attention to detail.
- Strong problem-solving skills and the ability to handle challenging situations gracefully.
- A commitment to providing outstanding service in every guest interaction.
Join our team as a Front Desk Agent where you can utilize your skills in a rewarding environment that values professionalism and customer satisfaction!
Job Type: Full-time
Pay: $21.00 - $24.00 per hour
Expected hours: No less than 35 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Paid time off
- Retirement plan
Schedule:
- Day shift
Ability to Commute:
- Pittsford, NY 14534 (Required)
Ability to Relocate:
- Pittsford, NY 14534: Relocate before starting work (Required)
Work Location: In person
Salary : $21 - $24