What are the responsibilities and job description for the Commercial Lines - Broker/Sales position at Business Benefits Group (BBG)?
Job Summary/Objective The P&C Sales/Producer/Broker is responsible for driving new business sales by acquiring commercial insurance clients and expanding BBG’s lines of property and casualty (P&C) products. This position involves proactive sales calls, client servicing, marketing research, and strategic engagement with underwriters to foster growth opportunities. Additionally, collaborating cross-functionally to refer potential clients to BBG’s Benefits and 401(K) divisions is a key aspect of this position. Essential Functions/Duties The essential functions include, but are not limited to the following:
- Generate and cultivate leads to acquire new commercial lines clients, focusing on expanding the existing book of business.
- Identify opportunities to upsell various lines of Property and Casualty products to existing clients.
- Collaborate with the Benefits and 401(K) divisions to refer and pursue potential business opportunities that align with their services.
- Engage in sales calls, provide quotes for new business, and ensure excellent service delivery to clients.
- Attend regular staff meetings, participate in continuous learning webinars, and stay updated with industry trends and best practices.
- Utilize sales CRM and other tools to execute effective email marketing campaigns targeted towards potential and existing clients.
- Attend networking meetings and gatherings to expand professional connections and explore new business opportunities.
- Collaborate with markets and underwriters to strategize approaches for new business, renewals, and overall business growth.
- Regularly track and report sales rankings based on total revenue to BBG and individual splits.
- Meet minimum sales requirements annually.
- Possess a strong understanding of commercial and personal lines insurance products, coverages, and underwriting principles, with the ability to serve as a mentor to other employees.
- Possess a strong business acumen to understand financial metrics, industry dynamics, and the competitive landscape.
- Ability to develop and execute effective sales strategies aligned with business goals. Monitor and analyze sales performance metrics and identify areas of improvement within sales strategies.
- Proficient in analyzing client’s needs and recommending appropriate insurance solutions.
- Excellent written and verbal communication skills to effectively convey information clearly and transparently.
- Experience in building and maintaining strong client relationships, understanding clients’ unique needs, and providing customized insurance solutions.
- Detailed-oriented and organized with excellent project management abilities.
- Strong critical thinking skills to analyze complex scenarios and develop solutions for clients.
- Familiarity and proficiency in using relevant software applications, including Customer Relationship Management (CRM) systems, Microsoft Office Suite, and other tools used for client management and communication.
- Commitment to staying updated on industry trends, regulations, and best practices.
- Adhere to ethical standards and maintain confidentiality when handling sensitive employee and client information.
- 3 or more years of experience in a sales or account management function
- High School Diploma/GED
- Virginia Property and Casualty Insurance License
- Previous experience working in sales at a commercial lines insurance agency
- Associate Degree or Bachelor’s Degree in Business Administration, Finance, or a related field.
- Virginia Life and Health Insurance License
- Driving: The P&C Sales, Producer, Broker spends time driving to client meetings.
- Sitting: A significant portion of the workday involves sitting at a desk while using a computer, handling paperwork, and communicating with clients and co-workers.
- Standing and Walking: Some tasks, such as attending in person meetings, interacting with colleagues, and moving within the office space, may involve standing and walking.
- Typing and Writing: This position requires frequent typing, data entry, and documentation.
- Lifting and Carrying: Occasionally, the P&C Sales, Producer, Broker may need to lift and carry files, documents, and office supplies, generally weighing up to 10 pounds, in the office or when traveling and attending client meetings.
- Telephone and Communication: This position involves significant telephone communication with clients, carriers, and team members, requiring clear and effective verbal communication.
- Visual and Auditory Abilities: The ability to read documents, analyze data, and view computer screens for extended periods is necessary. Good auditory skills are essential for effective communication via telephone and in-person conversations.
- Multitasking and Time Management: This position often involves managing multiple tasks simultaneously and prioritizing time effectively to meet client needs and deadlines.
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