What are the responsibilities and job description for the System Administrator position at Business Centric Technology?
Our Plano-based client is in search for a Systems Administrator to manage applications including Salesforce, Outreach, Marketo, Zoom, ZoomInfo, and ConnectAndSell. This is a 1-year contract to hire opportunity requiring 5 days onsite. The System Administrator will be accountable for smooth operations of assigned systems, ensuring up-time, performance, and facilitation of release management.
This position can either sit in Vancouver, WA or Plano, TX.
SALARY OFFERED: Up to $130K depending on candidate experience, etc.
WHAT OUR CLIENT OFFERS:
- 100% paid medical, dental, and vision premiums for you and your qualifying dependents
- A 50% 401(K) match, up to the IRS maximum
- 20 days of PTO*, plus 10 paid holidays
- Family Support programs including 8 weeks of Paid Primary Caregiver leave, adoption assistance, and back-up childcare
RESPONSIBILITIES:
- Maintain expert–level familiarity with assigned system's architecture, functionality, and relevant user workflows
- Lead efforts to diagnose, troubleshoot, and resolve system outages promptly, including timely communication with impacted groups
- Establish, implement, and maintain release management protocols for development or configuration changes
- Manage user permissions and system governance
- Ensure ongoing, optimized system configuration
- Support vendor release management processes, facilitating testing when necessary and communicating with impacted stakeholders
- Develop clear and concise guides for common technical support tickets, while handling the escalated or more complex requests
- Monitor systems to proactively catch and address inefficiencies or issues
QUALIFICATIONS:
- Bachelor’s Degree or equivalent combination of relevant education, technical skills, cloud, system administration and operations
- 3 years’ experience with systems administration required with preference to applications listed in Job Summary
- 1-3 years of experience with technical support required
- Preferred experience configuring and launching a new technology
- Preferred 1-3 years of experience with any: release planning, DevOps administration, Email administration, database administration, quality assurance
- Financial industry experience desired
Apply now! CP #8434
Salary : $130,000
