What are the responsibilities and job description for the Client Support Associate position at Business Development Firm?
Are you a people-focused professional looking for a rewarding role in client support? Join our dynamic team as a Client Support Associate and be the friendly, knowledgeable guide for our valued clients!
What You’ll Do As Our Client Support Associate:
- Provide top-notch support resolving client questions and concerns with warmth and accuracy.
- Build lasting relationships by guiding clients through product features and helping them maximize value.
- Work closely with internal teams to ensure seamless support and continuously improve our service quality.
- Track and report customer feedback, helping us elevate our offerings based on real client experiences.
What’s in It for You:
- Competitive Compensation with annual performance bonuses and growth incentives.
- Ongoing Training & Development to keep your skills sharp and your career on the rise.
- A Supportive Team Environment where your voice is heard, and your efforts are recognized.
What You’ll Bring:
- Strong communication and problem-solving skills.
- A customer-first attitude with a genuine desire to help others.
- Prior experience in customer service or client support is a plus.
- Tech-savviness and familiarity with CRM tools.
Ready to Join Us? Apply today and help us build a supportive, responsive client experience!
Job Type: Full-time
Pay: $45,000.00 - $55,000.00 per year
Benefits:
- Professional development assistance
Work Location: In person
Salary : $45,000 - $55,000