What are the responsibilities and job description for the Customer Service Representative - Telecommunications Clientele position at Business Development Firm?
We are immediately hiring an Entry Level Customer Service Representative to work on our newest project working with a premier technological giant. These brand new products are being released into the surrounding Orlando area, and our team is tasked to bring them to market. The Entry Level Customer Service Representative will interact with numerous decision-makers articulating the benefits these products bring, the improvements in efficiency they will see, and the peace of mind they'll feel with no hidden agenda (or fees).
We take immense pride in being a chosen sales solution and having the opportunity to work with a client that is at the very forefront of technological evolution. Our success is primarily due to our team and the core values that have guided us since our inception :
- Courage & a Community. If you're going to take a risk, you need a team willing to dive headfirst with you.
- Work Ethic. An innate ability to work hard is something that money cannot buy.
- Tenacity. If you believe you can do it, then you can.
- Vision. Vision with action makes a powerful reality.
As an Entry Level Customer Service Representative, those four core values are at the forefront of everything you do. From the internal training and mentorship we provide and to each conversation you have with a customer.
What You'll Do :
You will be the voice and face of this newest project as we trailblaze the market with these brand-new internet solutions and increase our client's market share. You will initially start with us and partake in a two-four week comprehensive training program that includes classroom-style lessons, product knowledge programs and role-play exercises.
Primary job responsibilities include :
