What are the responsibilities and job description for the Entry Level Account Manager position at Business Development Firm?
At our firm, we believe in shared values, morals, and attitudes that guide our Entry Level Account Managers to achieve a common goal. Creating a positive work environment is key to any successful business. We understand the way our team approaches and interacts with customers matters. That is why we encourage a positive work culture where our Entry Level Account Managers can work together and foster a spirit of collaboration. Due to this philosophy, we have been able to expand our team at a rapid pace during unprecedented times.
We are on the search for experienced and motivated Entry Level Account Managers to join our incredible team. This position will involve meaningfully interacting with clients in order to understand their needs and answer any inquiries. The successful candidate must possess strong communication skills and the ability to resolve conflict. The ideal candidate should possess excellent communication skills, an upbeat attitude, and be comfortable working in a fast-paced environment.
Our Entry Level Account Manager role will include the following:
- Provide support to customers by responding promptly and professionally to customer inquiries for new services
- Troubleshoot customer issues and provide solutions in a timely manner
- Handle customer complaints and escalate them to the appropriate personnel, if necessary
- Maintain accurate records of customer interactions and transactions
- Research and analyze customer feedback to improve customer service and profit margins
- Remain up to date with product information and changes
- Stay current with industry trends and best practices by attending daily client meetings and attending weekly webinars promoting new services or deals
- Follow company policy and procedures while interacting with coworkers, customers, and clients
We are looking for an Entry Level Account Manager with the below skill sets:
- Proven work experience in a Leader, Team Lead, Customer Support Representative, Client Relations, or Sales role
- Excellent verbal and written communication skills
- Proven ability to build relationships, gain trust, and wow customers
- Ability to remain calm and professional in stressful situations
- Excellent problem-solving and conflict-resolution skills
- Attention to detail and accuracy when inputting confidential client information
- High school diploma or equivalent
- Reliable transportation, punctual, and dependable
Job Type: Full-time
Pay: $48,000.00 - $60,000.00 per year
Benefits:
- Employee assistance program
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $48,000 - $60,000
