What are the responsibilities and job description for the Sales & Customer Support Representative position at Business Development Firm?
We are currently seeking a dynamic, sales-driven, and self-disciplined individual to join an established Sales Account Management team with an award-winning track record. The Sales & Customer Support Representative Managers work in a proactive role with existing clients to build and sustain long-term relationships. This role includes collaboration with clients through analyzing processes then presenting technology solutions that solve business problems and improve efficiency. The Entry Level Sales & Customer Support Representative will build additional value with clients through managing implementation, training for added solutions, and sharing detailed updates for existing products.
Position Responsibilities :
- Meeting sales quotas by promoting additional technology and telecommunications services to the client base
- Building and maintaining strong relationships with current clients
- Analyzing the needs of the client and customizing solutions to meet those needs
- Train team members on new and existing services
- Solution-based selling techniques with a consultative approach
- Responsible for client retention
