What are the responsibilities and job description for the Verizon Support Representative position at Business Development Firm?
We have our eyes set on one goal, to make lives better, one interaction at a time. We're a global leader in communications and sales firms. We’ve been serving loyal clients in the Boston region for over a decade. We service the top clients in the sustainability industry and help educate their consumers on new services and products. Our mission is to offer impeccable customer support and a unique experience for each individual. We serve some of the globe’s largest household brands and are searching for a motivated self-starter to join our Verizon Support Representative Team.
We offer the opportunity to be an integral member of a passionate team in a burgeoning industry. Our Verizon Support Representatives are the face of the brand, and a strong relationship between our clients and their customers starts with our team. Our Verizon Support Representative closes sales, builds packages exceeding customer expectations, and builds strong relationships to ensure lifelong satisfaction with our telecommunications services. If you’re seeking a Verizon Support Representative position at an established sales firm that promotes promptly and provides boundless opportunities for professional growth and financial reward, look no further!
As a Verizon Support Representative, You Will:
- Meet with customers to schedule customer appointments, close sales, and set up service enrollment ensuring all customer information is accurate and up to date
- Ensure company protocols, policies, and goals are upheld while representing our clients with empathy and professionalism
- Communicate professionally, intelligently, and persuasively to engage customers on the value and benefits of our services and products
- Develop comprehensive knowledge of our clients by attending daily meetings alongside other Verizon Support Representatives to effectively educate consumers on deals or sales promotions
- Be on the front lines answering questions, elucidating concerns, and finding effective solutions to customer issues to close sales
- Propose new solutions, ideas, and approaches to current processes and the Verizon Support Representative department as a whole to increase customer retainment and bolster sales revenue
Our Verizon Support Representative Requirements:
- High School diploma or GED; college degree or currently pursuing preferred
- Prior experience in entry-level customer service, sales, account management, client-facing, or business development is preferred
- Strong active listening skills and the ability to build relationships with a diverse group of individuals
- People person with a superior, pleasant, and friendly demeanor
- Remarkable ability to be helpful, go above and beyond, and take care of customers
- Exceptional organizational skills, detailed-oriented and thorough
- Ability to stay self-motivated and positive
- Proven track record of building rapport with customers and upselling products
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $55,000 - $65,000
