What are the responsibilities and job description for the Training Administrator position at Business Health Partners?
About Us:
Business Health Partners Technical Rescue Training Institute specializes in providing high-quality training in technical rescue, emergency response, and workplace safety. We are dedicated to delivering top-tier educational and equipment solutions to professionals in the field. As we continue to grow, we are seeking a highly organized and detail-oriented Training Administrator & Backup Instructor to join our team.
Position Overview:
This role is primarily administrative (90%) with a secondary responsibility (10%) as a backup instructor. The ideal candidate will be responsible for handling daily office operations, managing client communications, scheduling training courses, processing billing, and assisting with classroom setup and equipment preparation. Additionally, they will be trained to step in as a backup instructor when needed.
Key Responsibilities:
Administrative Duties (90%)
- Respond to phone calls, emails, and inquiries from clients regarding training programs and services.
- Prepare and send quotes for training services and equipment sales.
- Manage scheduling for training courses, including coordinating instructors, locations, and class logistics.
- Handle student registrations, confirmations, and follow-ups.
- Process invoices and payments, ensuring accurate billing and record-keeping.
- Maintain training records and certification documentation.
- Assist with ordering and inventory management for training equipment and supplies.
- Support marketing efforts by updating course listings, assisting with social media content, and sending out promotional emails.
Backup Instructor Duties (10%)
- Step in as an assistant instructor or lead instructor for courses as needed.
- Maintain familiarity with training materials and course content to effectively support instructional needs.
- Ensure classroom and training environments are properly set up with necessary materials and equipment.
- Assist lead instructors with hands-on training sessions and student evaluations.
Qualifications & Skills:
- Strong organizational and multitasking skills.
- Excellent communication skills, both written and verbal.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and scheduling software.
- Experience in customer service, office administration, or training coordination preferred.
- Background in technical rescue, safety training, or emergency response is a plus but not required.
- Ability to adapt to a dynamic training environment and step into an instructor role when necessary.
- Attention to detail and ability to manage multiple priorities efficiently.
Job Type: Full-time
Pay: $15.50 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Work Location: In person
Salary : $16 - $18
