What are the responsibilities and job description for the Director of Security position at Business Improvement District No. 2?
Position Title: Director of Security
Reports to: Executive Director
Location: Historic Third Ward Business Improvement District #2
About Us:
Join a talented and passionate team at the Historic Third Ward Business Improvement District No. 2 (BID #2), a quasi-governmental body established in 1987 with the mission of enhancing property values and the visitor experience in Milwaukee’s Historic Third Ward. BID #2 oversees some of Milwaukee’s top attractions, including the Milwaukee Public Market, Riverwalk Commons (pickleball courts and concert venue), two parking structures, multiple pocket parks, and the future Downtown Dog Park. Guided by our core principles—Sense of Humor, Common Sense, and Organized Chaos—our team fosters a culture of collaboration, innovation, and excellence, contributing to the Historic Third Ward's vibrant and welcoming atmosphere.
Job Overview:
The Historic Third Ward BID #2 is seeking a dedicated and experienced Director of Security to lead and manage our security team, which consists of 8-11 professionals. This role is critical in ensuring the safety and security of our businesses, residents, and visitors while maintaining a healthy and productive work environment. The Director of Security will oversee day-to-day operations, staff development, and uphold a positive company culture that encourages teamwork. This is an in-person, full-time, salaried position with benefits, responsible for supervising a 24/7 security operation.
Responsibilities Summary:
- Team Leadership & Management: Supervise and coordinate the activities of a security team of 8-11 members, promoting a supportive and collaborative culture.
- Safety & Security: Conduct regular patrols of the district, monitor surveillance systems, and respond promptly to incidents and emergencies.
- Staff Development: Train, mentor, and support security staff to ensure adherence to protocols, emphasizing continuous improvement and professional growth.
- Collaboration: Work closely with local law enforcement, emergency services, and other stakeholders to address security concerns effectively.
- Operational Oversight: Maintain accurate records of security incidents, manage staff scheduling, oversee timecards, and ensure optimal functionality of vehicles and equipment.
- Policy & Procedure Development: Contribute to the creation and implementation of security policies, procedures, and training programs.
- Human Resources Support: Assist with hiring, onboarding, performance reviews, and maintaining a workplace that values employee engagement and morale.
- Customer Service: Provide exceptional service to stakeholders, handling inquiries and concerns with professionalism and courtesy.
Qualifications:
- Prior experience in security, law enforcement, or a related field.
- Proven leadership experience, with a focus on managing teams and maintaining employee morale.
- Strong communication and interpersonal skills, with the ability to build positive relationships.
- Proficiency in surveillance and security equipment.
- Ability to remain calm and composed in high-pressure situations.
- Experience managing a 24/7 operation.
- Valid driver's license and clean driving record.
- Ability to pass a comprehensive background check
Compensation & Benefits Package:
Compensation is competitive and based on experience. The full-time benefits package includes:
- Paid time off
- Free parking
- Health, dental, and vision insurance
- Short-term disability insurance
- Retirement savings plan with company match
- Cell phone stipend
- Work laptop provided
If you are a proactive and reliable leader with a passion for safety, security, and cultivating a positive team culture, we encourage you to apply. Join us in maintaining the safe and vibrant atmosphere of the Historic Third Ward!
To Apply: Email your resume and cover letter to job@mkebid2.org (no in-person visits or phone calls please)