What are the responsibilities and job description for the Director of First Impressions position at Business Insurers of the Carolinas?
We are currently looking for someone new to join our team in Chapel Hill, NC. We believe the Director of First Impressions is one of the most crucial roles within our insurance agency, as this candidate will set the tone for almost all incoming guests or calls. A positive attitude and teamwork are two qualities that are required to be successful with in this role and agency.
Job Responsibilities:
- Serves visitors by greeting, welcoming, and directing them accordingly.
- Cheerfully answers incoming telephone calls and directs them to the appropriate team member.
- Notifies company personnel of visitor arrival.
- Informs visitors by answering or referring inquiries.
- Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
- Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
- Contributes to team effort by accomplishing related results as needed.
Office hours are 8:30am – 5:00pm, Monday through Friday. Competitive compensation and benefits are offered to our employees, including paid time off, health insurance, dental/vision insurance, and a sponsored retirement plan to name a few.
Receptionist Qualifications / Skills:
- Positive Attitude!
- Teamwork!
- Telephone Skills
- Verbal Communication
- Professionalism
- Customer Focus
- Organization
Education, Experience, and Licensing Requirements:
- Previous experience with Microsoft Office software required
- Comparative experience with customer service is preferred
- A NC Property & Casualty license, or the ability to obtain one if requested, is preferred
Job Type: Full-time
Pay: $17.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Ability to Commute:
- Chapel Hill, NC 27514 (Preferred)
Ability to Relocate:
- Chapel Hill, NC 27514: Relocate before starting work (Preferred)
Work Location: In person
Salary : $17 - $23