What are the responsibilities and job description for the Patient Registrar position at Business Integra Inc?
Outpatient Registration (Radiology and Lab)
Essential Functions and Responsibilities:
1. Welcome and greet all patients and visitors utilizing AIDET, in person and/or over the phone.
2. Ensure accurate demographic and insurance information is obtained from the patient and/or their representative.
3. Verify patient insurance is active through Real Time Eligibility (if RTE is down must utilize insurance websites).
4. Complete Epic WQs daily.
5. Collaborate with all departments to ensure applicable protocols and processes are followed.
6. Schedule walk-in testing for patients, when applicable.
7. Collect patient co-pays, deductibles and any outstanding balances.
8. Responsible for daily cash reconciliation and balancing of cash drawer.
9. Required to work on-call and holiday schedules.
10. Utilize a workstation on wheels (WOW) at the bedside to perform registration, as needed.
11. Performs other duties as assigned. These may include but are not limited to: Maintaining a current knowledge base of department processes, protocols and procedures, pursuing self-directed learning and continuing education opportunities, and participating on committees, task forces, and work groups as determined by management.
Knowledge, Skills and Abilities:
* High School diploma, GED, or equivalent.
* College education of 1-2 years, preferred.
* Previous experience in registration, billing, and/or administrative role in a hospital or medical office preferred.
* Previous experience utilizing medical terminology preferred.
* ICD-10 and/or CPT-4 coding, preferred.
* Certified Healthcare Associate Certification (CHAA), preferred.
Behavioral Expectations: (Common to all positions)
1. Support the mission, vision, and values of the organization.
2. Treat others and their ideas with respect and dignity.
3. Set a good example for others.
4. Be an active coach for everyone in the organization.
5. Maintain the highest standards of honesty, integrity, and communication.
6. Insist on excellence and be accountable to one another.
7. Build group cohesiveness and pride through teamwork.
8. Demonstrate confidence in UMH-West and its workforce in all areas of the community.
9. Value and promote creativity and the change process.
10. Be a good communicator and listener; be available and visible.
11. Develop yourself to your highest potential.
12. Active participation in Quality Initiatives.
Job Types: Full-time, Contract, Temporary
Pay: $20.81 - $23.00 per hour
Expected hours: 40 per week
Schedule:
- Monday to Friday
Work Location: In person
Salary : $21 - $23
