What are the responsibilities and job description for the Verizon Client Relations Associate position at Business Management Firm?
Are you driven, hardworking, and committed to integrity? Join our team as a Verizon Client Relations Associate and become part of a company dedicated to helping our clients grow by enhancing their customer base and expanding their product and service reach across Philadelphia. With extensive expertise in the telecommunications industry and a forward-thinking approach to market trends, we have refined our sales strategies to achieve lasting success for our clients.
Our success is built on the partnerships and relationships we cultivate with our clients. We are committed to delivering an exceptional experience while fostering a fun and positive environment for our team. As a Verizon Client Relations Associate, you’ll develop the skills to build meaningful customer relationships, collaborate effectively with your team, and promote our clients’ newest products with confidence. Through hands-on product demonstrations, you’ll engage customers, showcase our clients’ offerings, and drive sales that exceed business goals.
We’re proud to offer continuous growth opportunities and maintain a vibrant, energetic work environment for our team members at every level. If you have strong communication skills and a passion for raising the bar in customer engagement and sales, we want to hear from you!
Responsibilities:
- Engage customers by presenting and demonstrating client products and services
- Respond to client inquiries promptly, professionally, and with sensitivity
- Build connections with customers through active listening, honest communication, and a genuine effort to meet their needs
- Understand and address each customer’s unique situation, offering tailored solutions that provide real value
- Assist customers with questions or concerns about products, services, or pricing
- Collaborate with the Verizon Client Relations Associate team to master product knowledge, ensuring professional and effective representation of our clients
- Maintain accurate records in the CRM, including activity logs and sales pipelines
- Foster a positive team atmosphere and contribute to a dynamic, supportive work environment
Qualifications:
- High school diploma or GED required
- Previous experience in sales or customer support is a plus
- Excellent communication skills, with the ability to actively listen, engage, and address customer needs effectively
- Strong problem-solving skills and the ability to manage tasks, prioritize, and resolve issues in real-time
- Demonstrated professionalism, respect, and transparency in all interactions.
- Reliable transportation is required
Job Type: Full-time
Pay: $50,915.00 - $52,126.00 per year
Benefits:
- On-the-job training
- Professional development assistance
Shift:
- Day shift
Work Location: In person
Salary : $50,915 - $52,126
