What are the responsibilities and job description for the Customer Service Representative position at Business Service Mgmt?
We are looking for an Customer Service Representative to join our business development and acquisitions firm. We are known for the reliable and superior customer service our team provides. The Customer Service Representative is someone who will push boundaries and make a profound impact with our clients. We are seeking an Customer Service Representative who enjoys meeting new challenges and surpassing customer service, support, and sales expectations within an industry.
The Customer Service Representative's primary focus is to foster professional relationships to generate repeat business and increase company revenue. They will focus on acquiring new customer acquisitions and additional revenue streams to increase profit margins and expand our market. Our business provides customers with the best services that meet their desired individual needs. If you are interested in stepping into a long-term career with the opportunity to learn various skills within the business industry, then this Customer Service Representative position is for you!
Overview of the Customer Service Representative Responsibilities:
- Initiate with customers by working alongside our customer service and sales team members to expand the customer base and generate company revenue
- Engage with customers face to face and offer tailored services that exceed their expectations of provided by our client
- Provide support to each customer answer any inquiries, troubleshooting services, and ensuring each delivery is met on time to complete the customers experience
- Process all sales orders for customers on service they are interested in
- Obtain a comprehensive and extensive knowledge of products and promotions by attending weekly team meetings
- Ensure all operations are under company compliance guidelines
- Acquire new and existing customers information in a professional manner that builds customer trust and loyalty
- Work closely with other team members and departments to drive sales and consumer acquisitions while maintaining superior customer service
Customer Service Representative Requirements:
- Experience in a customer service, customer support or similar role is preferred
- Ability to handle customer information and data in a responsible manner
- Active listening to be the primary point of contact for each customer and provide essential customer support
- Proven ability to problem-solve on the spot, multitask to manage multiple accounts
- Practical communication skills when working with customers in an immediate setting
- Attention to detail
Job Type: Full-time
Pay: $800.00 - $1,300.00 per week
Shift:
- Day shift
Work Location: On the road
Salary : $800 - $1,300
