What are the responsibilities and job description for the Operations & Logistics Coordinator (Entry Level) position at Bustld?
Job Title: Entry-Level Operations & Logistics Coordinator
Location: Charlotte, NC (Office in South End)
Hours: Full-Time
Level: Entry-Level (Bachelor’s Degree Required)
Growth Opportunity: High – path to logistics leadership available
About The Booth by LoveStream
The Booth by LoveStream is a fast-growing startup disrupting the event industry by integrating technology into unique guest experiences. We are a high-energy, fast-paced company that values attention to detail, accountability, and execution at a high level. This is a ground-floor opportunity to join a growing team while gaining hands-on operations experience.
About the Role
As an Operations & Logistics Coordinator, you’ll be our frontline in managing what comes back to us: incoming shipments, unpacking and inspecting rentals, testing and maintaining equipment, and managing our repair and replacement inventory. Your mission is to ensure every piece of equipment is returned on time, tested and ready for the next event, and that nothing falls through the cracks.
This role is ideal for someone who studied logistics, operations, supply chain, or a related field and is looking to get hands-on experience with real-world execution. It’s also a great launchpad to grow into a full-time logistics manager role.
Core Responsibilities
🚚 Inbound Rental Processing
- Receive and check in returned rental equipment
- Verify all components are present and undamaged
- Perform functional tests on booths, tablets, printers, lighting, etc.
- Log and report missing/damaged items
🛠 Equipment Management & Repair
- Maintain a clean, organized system for returns and repairs
- Triage broken or malfunctioning items
- Process replacements and repairs efficiently to avoid downtime
- Coordinate with vendors or internal team on repairs
📅 Rental Return & Compliance Tracking
- Track return timelines and flag late or missing rentals
- Follow up with clients or partners to resolve issues
- Monitor usage history and life cycle of key equipment
🗃 Inventory Coordination
- Update system records when rentals return
- Monitor condition and rotation of equipment
- Support weekly inventory forecasts and availability reports
What We’re Looking For
- Bachelor’s degree in Operations, Supply Chain, Logistics, or related field
- Incredibly organized and obsessed with follow-through
- Strong problem-solving and troubleshooting mindset
- Hands-on and tech-savvy—comfortable testing hardware/software
- Physically capable of lifting and handling shipping cases (up to 25 lbs)
- Comfortable working in a high-speed, team-oriented environment
- Extreme attention to detail - no detail is too small
Success Metrics
You’ll be measured by your execution, organization, and attention to detail:
- 100% of rentals checked in on time, tested, and processed correctly
- Zero equipment surprises—everything’s ready when we need it
- Break/fix and replacement flow is fast, clean, and fully documented
Why This Role Matters
Operations is where the game is won or lost. When our booths arrive clean, tested, and complete—it’s because you made it happen. You’ll play a critical role in our client experience, and we’ll give you the structure, mentorship, and playbook to grow into a real leader.
To Apply: Send us a short note about yourself and why you’re interested in this role. Include any experience (internships, coursework, or hands-on projects) that shows you're ready to dive into operations at a high level.