Lead Cashier

MISSION STATEMENT

We will be the best neighborhood home center in each of our markets every day by offering sparkling clean, well-assorted, in-stock, well-priced, easy-to-shop stores, operated by friendly, interested, well-trained individuals who will provide each shopper with a memorable shopping experience. Word of mouth will be our most effective form of advertising. Successful execution will provide good opportunities for all associates and return a fair profit to our shareholders.

POSITION SUMMARY

The Lead Cashier is responsible for managing the cashiers along with performing cashier position functions. The Lead Cashier is responsible for the training, development, and ongoing education of current and new cashiers. The Lead Cashier will open and close registers daily by following proper procedures, complete cash balancing, and understand all procedures for Point-Of-Sale (POS) system. Other responsibilities include improving cashier key performance indicators, and additional duties assigned by the General Manager. Must be customer service oriented with excellent communication skills, honest, and courteous.

EXPECTATIONS

Leadership

• Prioritize – recognize “What’s important now”
• Vision – See the “BIG” picture while focusing on the day-to-day activities that will get the result
• Delegate – Put processes and procedures in place to accomplish goals
• Ongoing efforts to strengthen culture through responsibility and accountability
• Consistency – Good leaders demonstrate emotional stability in both good and difficult times
• Communication – Good, clear expectations to employees
• Lead by setting the example o Concern for Standards – Demonstrate the commitment for excellence

Initiative

• Proactive – Act without being told
• Improvise – Find creative ways to get things done
• Set high expectations o High energy / Sense of urgency
• Problem solver

Team Building

• Professionalism
• Inspire Trust and Confidence
• Implement training with all associates

PRINCIPAL ACCOUNTABILITIES

SALES PERFORMANCE

• Assists Management to implement, drive and monitor customer engagement strategies to achieve sales and margin objectives
• Implements best practices for cashier responsibilities
• Leads by example for customer transactions
• Drives cashier metrics to achieve set goals

STORE OPERATIONS AND ADMINISTRATION

• Ensures that all cashier standards follow company policy
• Managers the store in the absence of the General Manager and Assistant Manager - Keyholder
• Ensure all operational standards are following our company’s policies and procedures
• Maintain safety awareness

ORGANIZATIONAL DEVELOPMENT

• Assist Management in the following:
• Assesses staffing needs and implements strategies to improve customer service and efficiencies.
• Evaluates individual performance, coaches and counsels and makes recommendations/decisions on hiring, promotions, terminations, and development.
• Coach and counsel, all cashiers to support a positive culture within the store

cash handling, customer service, team leadership, staff training, cash drawer reconciliation, POS system proficiency, problem-solving, detail-oriented, scheduling, inventory management, compliance, transaction accuracy

Job Type: Full-time

Pay: From $14.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Experience:

• Retail sales: 2 years (Required)
• Cash management: 2 years (Required)
• Cashiering: 3 years (Required)

Ability to Relocate:

• White Oak, PA 15131: Relocate before starting work (Required)

Work Location: In person

Salary : $14