What are the responsibilities and job description for the Parts Manager position at Butler Ag?
As the Parts Manager at Butler Machinery, you strive for the best customer experience, both for our external customers and your Parts team members. You will supervise the Parts Department, positively influencing the lives of your team members and actively building your team through hiring, training, and developing Parts team members skills. Behind the scenes, you manage the machine technology ordering and product supply to ensure your team can meet external customer expectations. You will work with other managers to foster teamwork between the Parts and Service departments. Put your ability to work and apply today!
General Responsibilities :
- Takes an active role in providing a safe and healthy work environment within the department and store.
- Develops business plans and departmental goals which promote growth and provide an opportunity for the department to stretch beyond the status quo.
- Monitors actual performance against those goals and adjusts retail and operational parameters to provide the best chance of meeting plan.
- Has primary responsibility to grow sales within the parts department and a secondary responsibility to assist in the sales growth of all departments within the store.
- Monitors Key Performance Indicators and associated reports for variances. Using this data make changes to operational practices to correct deficiencies and improve performance.
- Responsible for creating an atmosphere within the department and the store that generates a high level of Customer Experience. This includes resolving customer disputes which ensure fair value for the customer and company
- Determines and reacts to the needs of the department relating to tooling, training, personnel levels, hours of service.
- Maintains close cooperation and communication with Service and Sales departments regarding their needs in order to maximize parts availability
- Maintains safe, clean, and orderly work environment which follow Caterpillars contamination control procedures.
- Working Manager; fills in and performs the duties hourly staff has delegated and assigned to support day to day operations of the parts department
- Performs additional duties as assigned by Store Manager to include special projects and in-store and related to corporate initiatives.
- Performs duties required of all hourly classifications to include counter, customer, and warehouse operations along with department management responsibilities
- Works within and promotes vision, mission, and values of Butler.
Supervisory Duties
Qualifications :
As a family business for three generations, we currently employ over 900 associates in 20 locations throughout North Dakota, South Dakota and Nebraska. We are looking for self-motivated, forward-thinking individuals to join us in our continued success. If you desire to start your career with our team, here are some things we offer within our full benefits package :
Butler Machinery Company Diversity & Inclusion Statement :
Diversity drives innovation; inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.
EOE / Minorities / Females / Vet / Disability
Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.
LI-Onsite
Salary : $1,100