What are the responsibilities and job description for the Counter Sales/Warehouse Associate II position at Butler Supply?
Position Title: Counter Sales/Warehouse Associate
The Company
We are a wholesale distributor of Electrical and Plumbing supplies providing products to our customers that they can get from any of our competitors. A successful, respected, family-owned business, looking for individuals that make them want to buy from us! Our people are what make the difference! We offer a relaxed work environment, competitive salary and benefits, skill development, and advancement opportunities. We encourage our associates to create a fun, upbeat atmosphere that our customers and our associates want to be a part of. Our company vision of Success, Together is achieved by working as a team and partnering with our customers and our vendors to provide service that will exceed expectations and contribute to growth for all!
The Role
Be the "face" of the company! Build a career and establish relationships through friendly interaction and service, with customers and co-workers alike. It allows you to be physically active and mindfully busy. Provide a great customer experience by providing great customer service! Your effective contributions in our warehouse contribute to accuracy and efficiency in customer order fulfillment; contributes to creating and maintaining a safe work environment for all associates, builds customer confidence in our capabilities. Your willingness to take on any assignment necessary to take care of the customer will help to separate us from our competition. Those tasks will include assisting customers at the counter or over the phone; entering and releasing tickets; resolving issues, accurately and timely filling customer orders; receiving and putting away material; and backing-up the delivery driver by making deliveries to job sites as needed. Contribute to a team atmosphere that demonstrates our Core Values of Exceptional Service, Continuous Improvement/Forward Thinking, Industry Expertise, Respect, and Mutual Profitability.
The Details
Desired skills and abilities:
- Knowledge of electrical and/or plumbing products is preferred.
- Good attention to detail.
- Able to effectively juggle multiple tasks and responsibilities
- Strong problem solving skills
- Customer service attitude, friendly demeanor
- Effective time management, organization skills.
- Good communication skills, both verbal and written.
- Must have or be able to obtain, a Class E (Chauffer's) license
- Good driving record.
- Ability to exude professionalism, tact, diplomacy and sensitivity when dealing with customers, employees, internal associates at all levels.
- Capable of preserving confidential or sensitive information.
- Team player, able to work well under pressure.
- Acceptable computer aptitude.
Physical Requirements:
- Regularly required to stand, sit, walk; use hands and arms to finger, handle, feel, reach or carry.
- Occasionally required climb, balance, stoop, kneel, crouch, or crawl.
- Frequently required to lift up to 25 lbs.
- Occasionally required to lift up to 50 lbs.
- Must be able to safely tolerate heat in the summer and cold in the winter.
- Regularly required to talk and hear; read and identify numbers
- Regularly required to apply sound reasoning and logic in performing daily tasks.
- Required to be able to safely operate material handling equipment including a forklift, pallet jack, wire-cutting machine.
Benefit Offerings:
- Great work environment
- Ongoing educational opportunities and resources
- Advancement opportunities
- Health insurance
- 401K with match
- Dental and/or Vision Coverage
- Paid Vacation, Sick, Holidays, Life Insurance
- Long Term Disability Insurance
- Short Term Disability
- Critical Illness and/or Accident Coverage
- Employee Assistance Program
