What are the responsibilities and job description for the Delivery/Warehouse Associate position at Butler Supply?
Position Title: Delivery/Warehouse Associate
The Company
A successful, well respected, family-owned business that provides products to our customers they can get from any of our competitors. We’re looking for individuals that make them want to buy from us! Our people are what make the difference! We offer a relaxed work environment, competitive salary and benefits, skill development, and advancement opportunities. We encourage our associates to create a fun, upbeat atmosphere that our customers, AND your co-workers, want to be a part of. Our company vision of Success, Together is achieved by working as a team and partnering with our customers and our vendors to provide service that will exceed expectations and contribute to growth for all!
The Role
Be the "face" of the company! Build a career and establish relationships through friendly interaction and service with customers and co-workers alike. Provide a great customer experience by providing great customer service! Ensuring customer satisfaction contributes to branch growth, which in turn can come back to you through a profit-sharing bonus program. This role allows you to reap the health benefits of being physically active, and the mind and career growth you can enjoy by being mindfully busy - creating solutions to customer challenges, problem solving, collaborating with colleagues. Your safety-first attitude will contribute to creating and maintaining a safe work environment for all associates, ensuring you go home every day without issues to contend with. Your effective contributions in our warehouse ensuring accuracy and efficiency in receiving material and customer order fulfillment; timely and undamaged delivery of material; will help in building and maintaining customer confidence in our capabilities. Your willingness to take on any assignment necessary to take care of the customer, whether it is assisting a customer at the counter, answering the phone, releasing tickets, making a delivery, resolving issues, etc. will contribute to exceeding expectations and separate us from our competition. EVERY associate impacts the service we are able to provide to our customers. Join us and contribute to a team atmosphere that demonstrates our Core Values of Exceptional Service, Continuous Improvement/Forward Thinking, Industry Expertise, Respect, and Mutual Profitability.
The Details
Desired skills and abilities:
- Good driving record.
- Good attention to detail.
- Strong problem-solving skills.
- Sense of urgency in your work.
- Effective time management, organization skills.
- Friendly, personable demeanor in this customer facing role.
- Good communication skills, both verbal and written.
- Safety conscious
- Able to effectively juggle multiple tasks and responsibilities
- Ability to exude professionalism, tact, diplomacy and sensitivity when dealing with customers, employees, internal associates at all levels.
- Capable of preserving confidential or sensitive information.
- Team player, able to work well under pressure.
- Acceptable computer aptitude.
Physical Requirements:
- Regularly required to stand, sit, walk; use hands and arms to finger, handle, feel, reach or carry.
- Occasionally required climb, balance, stoop, kneel, crouch, or crawl.
- Frequently required to lift up to 25 lbs.
- Occasionally required to lift up to 50 lbs.
- Must be able to safely tolerate heat in the summer and cold in the winter.
- Regularly required to talk and hear; read, and identify numbers
- Regularly required to apply sound reasoning and logic in performing daily tasks.
- Required to be able to safely operate material handling equipment including a forklift, pallet jack, wire-cutting machine.
Benefits Offered:
- Great work environment!
- 401K Plan with Company match; Health, Dental, Vision, Short Term Disability, Long Term Disability, Life Insurance, Critical Illness and Accident Coverage
- Paid Vacation
- Paid Sick Time
- Holidays
- Ongoing educational opportunities
- Advancement opportunities
