What are the responsibilities and job description for the Events Receptionist position at Buttermilk Falls Inn & Spa?
We are looking for a well-organized, enthusiastic individual to join our team as an Events Receptionist at Buttermilk Falls Inn & Spa! You will be working directly with our Sales and Events management to maintain all administrative and clerical responsibilities.
Responsibilities
- Provide critical administrative support to the Sales/Events office, including phone calls, emails, filing, making copies, mailings, and other general administrative work.
- Receive and finalize contracts within the sales system and assist with collection of event deposits and payments.
- Assist in maintaining event archives.
- Respond to incoming Guest calls when the Sales and Event managers are unavailable, taking down important information and referring the Guest’s needs to team leaders.
- Follow up on leads identified by the Sales Coordinator and Event Managers during high-volume periods. This entails checking availability, responding to online event inquiries and giving our Guests an overview of the amazing options Buttermilk Falls has to offer!
- Assist in executing local marketing plans, under the direction of the Sales and Events team.
- Go above & beyond to ensure the needs of each Special Events Guest are met, processing paperwork in a timely manner, following up on questions, and working behind‐the‐scenes to make sure the Events team and operations are set up for success.
Skills
- Experience as a Receptionist, Front Office Representative or similar role
- Professional attitude and appearance
- Strong written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Familiarity with the operations and day-to-day responsibilities of social or corporate events (preferred)
- Excel and Quick books (preferred)
Job Types: Full-time, Part-time
Pay: $20.00 - $23.00 per hour
Benefits:
- 401(k)
- Health insurance
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $20 - $23