What are the responsibilities and job description for the Business Development Center Sales Agent position at Button CJDR?
Business Development Center Sales Agent
Button Chrysler Dodge Jeep Ram, part of the Chariot Automotive Group, is looking for a Business Development Center Sales Agent to join the team! Agents will be responsible for handling all incoming phone calls and internet leads, as well as confirming sales appointments and performing long-term follow-up on all unsold customers (e.g., internet leads, showroom visits, and incoming calls). Agents will strive to generate repeat business by reaching out to current customers and ensuring complete satisfaction in ownership, as well as in marketing efforts by accurately obtaining and logging customer sources.
At the Button Chrysler Dodge Jeep Ram we believe that employees are the key to our continued success. We’ve built a legacy with our Value Statements and our employees have helped us become a familiar face in the community, be it from helping out at community events or providing the sales and service that our customers have come to love and respect. We know that none of this is possible without an amazing team of employees working within all facets of the dealership, and we treat our employees as family.
Button Chrysler Dodge Jeep Ram is part of a growing family of dealerships that offers a fun working environment, great pay and benefits, as well as the opportunity to grow and advance your career.
Job Responsibilities:
- Communicate effectively with internet/phone customers and prospects according to the guests preferred method of communication (phone/email)
- Achieving daily/weekly/monthly goals and objectives
- Making 75-100 outbound calls per day
- Initiating and responding to customers with 40-60 emails per day
- Manage Internet sales leads, respond to inquiries within a 5 minute window, and answer questions on available stock and product performance
- Maintain an ongoing customer database to capture repeat business
- Schedule appointments with interested buyers for test drives and delivery of vehicles
- Effectively working as part of a team
Job Requirements:
- Successful customer service professionals have come from a variety of backgrounds
- Customer service and/or a general sales background of some sort, (electronics, appliances, real estate, B2B, marketing, etc.)
- Hard-working professional with experience providing exceptional customer service and looking to make a career change, or a college graduate looking to pursue a career in sales.
- Previous customer service experience
- Requires strong communication skills in order to work most effectively with customers
- Must be Internet savvy, have good computer skills and excellent organizational skills to help keep track of all sales leads and manage customer database
- Excellent follow through and follow up skills
Dealership Benefits:
- Competitive wages
- Paid training program
- Health, Dental, Vision, and additional benefits available
- 401k with company match
- Paid time off after 90 days
- Employee Purchase Program
- Employee Service and Parts Discount Program
- Professional working environment
- Opportunities for career advancement
Apply today to join the Chariot Automotive Group Team!
WE ARE AN EQUAL OPPORTUNITY EMPLOYER
