What are the responsibilities and job description for the DevOps Specialist position at Buzzclan?
Job Details
Job Description
Job Description
Description:
Project Overview
The Government of Alberta ( GoA ) has embarked on transforming the work of government to deliver simpler, more efficient, and better services for the citizens of Alberta, thereby ensuring that the needs of Albertans are effectively met in the digital age. The Province has a strategic role within government to drive efficiencies, innovation and modernization. As part of this role, the Province is expanding the GoA s digital delivery of services with the view of simplifying and providing better user experiences with interactions with the GoA. The Digital Design and Delivery Division ( 3D ), formerly the Digital Innovation Office ( DIO ), is the Province s new centre for digital delivery. It was established to maximize capability and confidence in modern digital practice by ensuring service quality and value through standards and controls. This includes utilizing human-centred design approaches together with agile methodology and modern data practices.
3D is currently working with the Ministries of Justice, Advanced Education, Indigenous Relations, Seniors, Community and Social Services, Children s Services, and Service Alberta and Red Tape Reduction. 3D may establish working relationships with other Ministries throughout this engagement.
The Province requires up to three (3) DevOps Specialists to work with 3D on service innovation, program review and digital transformation projects across the GoA. The DevOps Specialist(s) will work as part of cross-functional program review or product delivery teams. These teams, led by GoA product owners and 3D work collaboratively and collectively participate in a full range of activities including: field research, backlog definition and refinement, and sprint planning and execution. Digital transformation projects review the current state of services, identify future opportunities, and then deliver new services that are efficient, effective and affordable.
A DevOps Specialist identifies and removes roadblocks and distractions that affect sprint commitments and prevent delivery of product features. The DevOps Specialist(s) will be responsible for the management of the agile sprint process for cross-functional program review or product delivery teams. The DevOps Specialist(s) will provide leadership and mentoring in agile principles, policies, and procedures, to enable the teams to self-organize and deliver consistently on sprint deliverables. The DevOps Specialist will be expected to manage communication, maximize transparency, disseminate information related to service delivery, and resolve any conflict when it arises.
Scope of Services
It is anticipated that the DevOps Specialist(s) will be required for one (1) year; however, the Province may extend the contract for up to twenty-four (24) months on the same terms and conditions.
The DevOps Specialist(s) will be required on a full time basis (7.25 hour work day), working across two (2) to three (3) projects. Time, location and frequency of work will vary depending on the needs of the particular project. At the end of each term, it is expected that the DevOps Specialist(s) may work a maximum of 1,960 hours, unless otherwise agreed upon with the Province. However, a DevOps Specialist may be required to work fewer or more hours depending on the nature and needs of their work, as directed by the Province.
Services and project deliverables should evolve as the work progresses, in response to emerging user and business needs, as well as design and technical opportunities. However, the following must be delivered (iteratively) over the course of the project:
[This space below should be populated with the resource roles specifics that you are procuring. Specifics can be pulled from the last SOW that was posted with Vendor Connect. The current description is for DevOps Specialists.]
Create scripts, tools, and procedures for operations by:
o Designing and implementing automation for limited downtime deployment and maintenance.
Lead operations of digital services in production by:
o Managing configuration and credentials for the production environment;
o Planning and managing maintenance activities; and
o Managing database upgrades and migrations, backups, recoveries, etc.
Provide operations support for implementation and enhancement of digital services by:
o Creating templates and patterns for application deployments and CI/CD pipelines; and
o Creating scripts and tools to automate the establishment of environments for development and testing.
o Creating tools, scripts and processes that will enable application teams to have better observability of the application through monitoring and telemetry tools
Support delivery teams in adopting best practices by:
o Providing operations support for early and frequent integration testing, security scans, system testing, and performance and load testing; and
o Providing operations support for early and frequent delivery to end-users in limited availability launches (Alphas and Betas).
The Province and the Contractor shall determine changes to Services and Materials as required. The Province and the Contractor will determine changes to Services and Materials through the Artifacts.
Location of Work
The DevOps Specialist(s) will primarily work remotely; however, the DevOps Specialist(s) may be required to attend meetings or work sessions in Edmonton on reasonable notice from the Province. At the time of providing such notice, the Province will advise of the expected duration of any such meetings or work sessions. However, time to travel and any associated expenses to and from Edmonton will be at no cost to the Province.
The Province reserves the right to alter this work arrangement on reasonable notice to the DevOps Specialist(s). The Contractor and the DevOps Specialist(s) will be consulted about the alteration in work arrangement; however, the Province retains ultimate discretion as to the appropriate work arrangement.
Some travel within Alberta may be required to conduct field research and user interviews. The Province will make arrangements for travel for field research and user interview purposes where possible at no cost to the province.
Facilities
In the event that the DevOps Specialist(s) are directed to work remotely, the DevOps Specialist(s) shall be responsible for providing all of its equipment, including computers, software, printers, supplies, desks and chairs. However, the Province shall ensure that the DevOps Specialist(s) have the necessary access and credentials to the GoA system.
In the event that, the DevOps Specialist(s) are directed to work in-person, the Province shall provide the requisite office space, furniture and office supplies. However, the DevOps Specialist(s) shall continue to be responsible for providing computers and software and the Province shall continue to ensure that the DevOps Specialist(s) have the necessary access and credentials to the GoA system.
The virtual meeting tool for the Province is Microsoft Teams. Zoom may be sometimes used when needed, however, Zoom accounts are not provided by the Province.
Criminal Records Checks
Upon request by the Province, the DevOps Specialist(s) shall, at no cost to the Province, provide a current criminal record check. A DevOps Specialist(s) may be rejected if, in the opinion of the Province, the criminal record is unacceptable.
Should a DevOps Specialist(s) be assigned to a team working for Justice, prior to performing Services, the DevOps Specialist(s) must provide the Province with an Enhanced Security Clearance . DevOps Specialist(s), which in the opinion of the Province have an unacceptable Enhanced Security Clearance or equivalent, shall be rejected. The Province does not receive any information specific to the reason an enhanced clearance may be rejected. Participating law enforcement agencies only identify if an applicant s clearance is not accepted.
DevOps Specialist(s) should be aware that over the course of the SOW, DevOps Specialist(s) may be required to complete higher-level security clearances, such as the Royal Canadian Mounted Police Top Secret Clearance. Please ensure applicants are eligible to apply if required by the ministry.
Acceptance by the Province of all DevOps Specialist(s) requires written approval from the Province following acceptable security clearances.
Evaluation
The evaluation criteria will be distributed within the following categories. Subject to the requirements of FOIP, the evaluation of Responses shall be confidential, and not released to any party.
1. Qualifications- 40%
2. Interview - 50%
3. Pricing - 10%
Incumbency:
There are incumbents for 3. Please note however, for this and all other opportunities, the Ministry seeks the best person to fill the role.
Mandatory Training Courses:
Once hired the resource will be required to complete all mandatory training.
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3D is currently working with the Ministries of Justice, Advanced Education, Indigenous Relations, Seniors, Community and Social Services, Children s Services, and Service Alberta and Red Tape Reduction. 3D may establish working relationships with other Ministries throughout this engagement.
The Province requires up to three (3) DevOps Specialists to work with 3D on service innovation, program review and digital transformation projects across the GoA. The DevOps Specialist(s) will work as part of cross-functional program review or product delivery teams. These teams, led by GoA product owners and 3D work collaboratively and collectively participate in a full range of activities including: field research, backlog definition and refinement, and sprint planning and execution. Digital transformation projects review the current state of services, identify future opportunities, and then deliver new services that are efficient, effective and affordable.
A DevOps Specialist identifies and removes roadblocks and distractions that affect sprint commitments and prevent delivery of product features. The DevOps Specialist(s) will be responsible for the management of the agile sprint process for cross-functional program review or product delivery teams. The DevOps Specialist(s) will provide leadership and mentoring in agile principles, policies, and procedures, to enable the teams to self-organize and deliver consistently on sprint deliverables. The DevOps Specialist will be expected to manage communication, maximize transparency, disseminate information related to service delivery, and resolve any conflict when it arises.
Scope of Services
It is anticipated that the DevOps Specialist(s) will be required for one (1) year; however, the Province may extend the contract for up to twenty-four (24) months on the same terms and conditions.
The DevOps Specialist(s) will be required on a full time basis (7.25 hour work day), working across two (2) to three (3) projects. Time, location and frequency of work will vary depending on the needs of the particular project. At the end of each term, it is expected that the DevOps Specialist(s) may work a maximum of 1,960 hours, unless otherwise agreed upon with the Province. However, a DevOps Specialist may be required to work fewer or more hours depending on the nature and needs of their work, as directed by the Province.
Services and project deliverables should evolve as the work progresses, in response to emerging user and business needs, as well as design and technical opportunities. However, the following must be delivered (iteratively) over the course of the project:
[This space below should be populated with the resource roles specifics that you are procuring. Specifics can be pulled from the last SOW that was posted with Vendor Connect. The current description is for DevOps Specialists.]
Create scripts, tools, and procedures for operations by:
o Designing and implementing automation for limited downtime deployment and maintenance.
Lead operations of digital services in production by:
o Managing configuration and credentials for the production environment;
o Planning and managing maintenance activities; and
o Managing database upgrades and migrations, backups, recoveries, etc.
Provide operations support for implementation and enhancement of digital services by:
o Creating templates and patterns for application deployments and CI/CD pipelines; and
o Creating scripts and tools to automate the establishment of environments for development and testing.
o Creating tools, scripts and processes that will enable application teams to have better observability of the application through monitoring and telemetry tools
Support delivery teams in adopting best practices by:
o Providing operations support for early and frequent integration testing, security scans, system testing, and performance and load testing; and
o Providing operations support for early and frequent delivery to end-users in limited availability launches (Alphas and Betas).
The Province and the Contractor shall determine changes to Services and Materials as required. The Province and the Contractor will determine changes to Services and Materials through the Artifacts.
Location of Work
The DevOps Specialist(s) will primarily work remotely; however, the DevOps Specialist(s) may be required to attend meetings or work sessions in Edmonton on reasonable notice from the Province. At the time of providing such notice, the Province will advise of the expected duration of any such meetings or work sessions. However, time to travel and any associated expenses to and from Edmonton will be at no cost to the Province.
The Province reserves the right to alter this work arrangement on reasonable notice to the DevOps Specialist(s). The Contractor and the DevOps Specialist(s) will be consulted about the alteration in work arrangement; however, the Province retains ultimate discretion as to the appropriate work arrangement.
Some travel within Alberta may be required to conduct field research and user interviews. The Province will make arrangements for travel for field research and user interview purposes where possible at no cost to the province.
Facilities
In the event that the DevOps Specialist(s) are directed to work remotely, the DevOps Specialist(s) shall be responsible for providing all of its equipment, including computers, software, printers, supplies, desks and chairs. However, the Province shall ensure that the DevOps Specialist(s) have the necessary access and credentials to the GoA system.
In the event that, the DevOps Specialist(s) are directed to work in-person, the Province shall provide the requisite office space, furniture and office supplies. However, the DevOps Specialist(s) shall continue to be responsible for providing computers and software and the Province shall continue to ensure that the DevOps Specialist(s) have the necessary access and credentials to the GoA system.
The virtual meeting tool for the Province is Microsoft Teams. Zoom may be sometimes used when needed, however, Zoom accounts are not provided by the Province.
Criminal Records Checks
Upon request by the Province, the DevOps Specialist(s) shall, at no cost to the Province, provide a current criminal record check. A DevOps Specialist(s) may be rejected if, in the opinion of the Province, the criminal record is unacceptable.
Should a DevOps Specialist(s) be assigned to a team working for Justice, prior to performing Services, the DevOps Specialist(s) must provide the Province with an Enhanced Security Clearance . DevOps Specialist(s), which in the opinion of the Province have an unacceptable Enhanced Security Clearance or equivalent, shall be rejected. The Province does not receive any information specific to the reason an enhanced clearance may be rejected. Participating law enforcement agencies only identify if an applicant s clearance is not accepted.
DevOps Specialist(s) should be aware that over the course of the SOW, DevOps Specialist(s) may be required to complete higher-level security clearances, such as the Royal Canadian Mounted Police Top Secret Clearance. Please ensure applicants are eligible to apply if required by the ministry.
Acceptance by the Province of all DevOps Specialist(s) requires written approval from the Province following acceptable security clearances.
Evaluation
The evaluation criteria will be distributed within the following categories. Subject to the requirements of FOIP, the evaluation of Responses shall be confidential, and not released to any party.
1. Qualifications- 40%
2. Interview - 50%
3. Pricing - 10%
Incumbency:
There are incumbents for 3. Please note however, for this and all other opportunities, the Ministry seeks the best person to fill the role.
Mandatory Training Courses:
Once hired the resource will be required to complete all mandatory training.
Additional Details
- Payment Terms : Y030 - within 30 days Due net|Y015
- Maximum Extension Term (Months) : 24
Duration - Experience with research, analysis and problem solving
2 years
Work ExperienceDuration - Experience documenting issues, solutions, and procedures
3 years
Duration - Experience with access tools like SSH Clients and Remote Desktop
2 years
Duration - Experience with basic security awareness such as secrets management...
2 years
Duration - Experience with command line interfaces for command execution and file system traversal
3 years
Duration - Experience with DevOps practices within a Public Sector organization in Canada
2 years
Duration - Experience with networking tools like DNS lookups, Trace Routes and load balancing
1 years
Nice to HaveWork ExperienceDuration - Experience with disaster recovery testing
2 years
Duration - Experience with Government of Alberta development guidelines and principles
2 years
Duration - Experience with load balancing through tools like Azure FrontDoor, F5 BigIP, etc.
1 years
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