What are the responsibilities and job description for the FL-DCF-Inverness-Receptionist-Info Record Clerk position at Buzzclan?
DCF Family Safety Receptionist to work in the Service Center assisting customers.
DCF Family Safety Receptionist providing administrative assistance to the Department of Children and Families for Child Protection and Children's Legal Services with answering inquiries and questions, and customer complaints. Refer calls or in person inquiries to the proper person, office, or resource requested. Handle and resolve customer complaints. Complete follow up customer inquiries as necessary.
Mandatory Pay Rate is - / hr, Vendor rate is - / hr.
Answer Incoming Calls
Outgoing / Incoming Mail Delivery Postage Machine
Tidy up Play Room (when used)
Closure Letters
Case Filing (file)
Forms (use Share Drive)
Travel
Accept Supply Deliveries (put in supply room)
Blue Book (keep stocked)
Deliver Faxes (end of day)
Replenish Copier Paper (end of day)
Empty Recycle Boxes (end of day Tuesday and Friday)
Required / Desired Skills
Skill
Required / Desired
Amount
of Experience
Ability to speak and understand English
Required
Ability to use office equipment, postage machine, copier, fax machine
Required
Experience with customer facing customer service in a professional environment
Required
Years
Professional appearance and courteous to customers
Highly desired
Experience in mail room processes and machines
Highly desired
Experience using Share Drive
Desired
Questions
Question
Question1
Your candidate's Mandatory Pay Rate for this requisition must be - / hr, Vendor Rate is - / hr. Do you accept this requirement?
Question2
Please list your candidate's email address.
Question3
Please list the city and state where your candidate currently resides.
Question4
How soon can your candidate start if selected for this opportunity?
Question5
Have you confirmed that your candidate is aware of AND can successfully complete the mandatory pre-employment screening requirements detailed in the Compliance tab of this VectorVMS requisition?
Question6
If applicable (safety sensitive positions), do you attest that your candidate has provided consent to random drug testing pursuant to section 11.3 of the master contract?
Question7
If applicable (safety sensitive positions), do you attest that your candidate is willing to adhere to any customer dress / safety equipment requirements, in compliance with ANSI and OSHA, and that such equipment will be provided at your company s / candidate s expense?
Question8
Does your candidate resume show customer facing experience?
Question9
Does your Candidate have experience using Share Drive?
Question10
Does your candidate have any pre-planned time off, including doctor appointments within the 1st 90 days?
Question11
Is your candidate aware this is a contract / temporary position, and the agency does not offer benefits including PTO and paid holidays?
Question12
Does your candidate have experience in processing mail for an office enviornment?
