Demo

NC FAST Child Welfare Trainer/Content Dev

Buzzclan
Durham, NC Full Time
POSTED ON 1/15/2025
AVAILABLE BEFORE 4/3/2025

NC FAST requires the services of three trainer / content developers to support training implementation of NC FAST Child Welfare Project modules.

Important Note : Statewide travel up to 25% of the time is required in the performance of the work for this position. Travel may include some evenings and weekend days.

The NC Department of Health and Human Services seeks contract resources to assist with the training and implementation of NC Families Accessing Services through Technology (NC FAST). The primary purpose of NC FAST Training Developer is to analyze the NC FAST system functionality to develop classroom facilitator-led learning solutions and eLearning courses to support NC FAST implementation. This position will work closely with the Training Lead, Training Scripts Writer, Applications Lead and subject matter experts to understand requirements to design training and develop course materials, to develop and maintain Adobe FrameMaker templates and scripts, and to revise training materials for instructional training of adult learners. Using this base, this resource will also be responsible for providing effective and creative classroom and virtual facilitation of training for all levels of employees who oversee and administer social services programs that are managed through the NC FAST system.

Required / Desired Skills

Skill

Required / Desired

Amount

of Experience

Experience in curriculum design and developing training materials for adult learners

Required

Years

Understands the social services programs that drive the efforts of the county, regional, and state staff who administer those programs.

Required

Years

Research and evaluate the NC FAST case management software in order to translate the software functionality into effective learning materials.

Highly desired

Years

Ability to assist with scheduling, preparing for and participating in quality assurance checks on training materials that have been developed.

Required

Years

Experience working with training developers, program subject matter experts, technical support and others to assure training materials are effective.

Required

Years

Experience in business analysis, MS Office Suite (e.g., MS Word, MS Excel, MS PowerPoint)

Required

Years

Experience in Learning Management System (LMS) technology such as Moodle, XML, HTML

Required

Years

Experience in designing and delivering computer-based training instructional design, with learning program design systems.

Required

Years

Experience in software that may include Adobe FrameMaker, Adobe Captivate, Photoshop, Adobe Breeze, Dreamweaver, Visio or other training applications.

Required

Years

Experience developing dynamic instructional training materials using interactions and simulations to create interactive, engaging course content.

Required

Years

Experience developing interactive media presentations that enhance the online educational experience

Required

Years

Experience leading training sessions in a variety of formats that may include in person, virtual and / or webinar.

Required

Years

Ability to assist with basic application software and hardware support

Highly desired

Must have strong understanding of internet concepts and web technology

Highly desired

Ability to clearly communicate in oral and written form, and deal effectively with diverse groups to accomplish the objectives.

Highly desired

Experience evaluating student progress and making recommendations for continued training participation curriculum and .

Required

Years

Experienceproviding feedback on learning providing feedback on learning curriculum and methodology to assure program relevance and user comprehension.

Required

Years

Experience with processes to prepare for and conduct classroom training including facility management, course scheduling and student registration.

Required

Years

Knowledge of and experience with NC FAST and Child Welfare Programs in NC

Highly desired

Years

Questions

Question

Question1

Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement?

Question2

Vendor must notify the agency if any portion of the requirements listed in this task order are to be outsourced outside the country. Do you accept this requirement?

Question3

Vendor must disclose to the agency if the candidate will be subcontracted at the time of submission. Do you accept this requirement?

Question4

All work must be performed on State premises at the manager's discretion. Do you accept this requirement?

Question5

Approximately 25% travel will be required in the performance of the work. Do you accept this requirement?

Question6

LOOKING FOR IMMEDIATE HIRE : Please indicate how soon this candidate is available to start work. Vendors are encouraged to submit candidates available for the duration of the assignment. Do you accept this requirement?

Question7

Budgeting for this position allows for a bill rate of - per hour. Candidates submitted above this amount may not be considered. Do you accept this requirement?

Question8

Please list candidate's email address HERE.

Question9

Please confirm you have thoroughly validated, and attest to the accuracy of, the credentials listed throughout this candidate s VectorVMS profile and resume pursuant to Section 5.2.5 of ITS-009440. Do you confirm?

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