Shipping & Receiving Clerk

Description

As a key member of the warehouse team, the Shipping & Receiving Clerk is responsible for coordinating the movement of goods into and out of the facility. This role requires a combination of administrative, organizational, and physical skills. The Shipping & Receiving Clerk will work cross functionally with other departments within the organization, as well as with outside vendors, carriers, and customers. 

Requirements

ESSENTIAL DUTIES and RESPONSIBILITIES:

· Prepare, package, and label products for outgoing shipments, ensuring accuracy and quality.

· Receive, inspect, and record all incoming shipments with precision.

· Create product packing lists and shipping documents from ERP system.

· Choose appropriate packaging for product based on customer requirement.

· Check orders for accuracy before packaging and shipment.

· Arrange transportation services as requested by customer, or determine most cost-effective method of transportation when customer preference is not provided

· Interact cross functionally with other departments within the plant to meet shipments or solve problems.

· Create and provide documentation to appropriate departments for Quality purposes

· Notify and or deliver incoming products to appropriate departments.

· Process and prepare documentation for all returns.

· Material Handling – Forklift Operation. (On the job training & certification available).

· Additional tasks or projects (not listed above) that are assigned by Supervisor or Manager

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.

SKILLS & COMPETENCIES:

· Customer Service (Internal/External) - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

· Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values;

· Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

· Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures

· Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics

· Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives

· Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events

· Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

· Interpersonal Skills – Focuses on solving conflict, not blaming; maintains confidentiality, listens to others without interrupting; keeps emotions under control; remains open to others’ ideas and tries new things. Maintains confidentiality of all payroll, medical, benefit and employee related information.

· Professional/Business Acumen- Has, and continually seeks, knowledge of best practices, developments, and trends in one’s profession to continually improve individual results.

· Integrity- Works to uphold the highest global standards of integrity in all that we do.

· Execution and Performance- Exhibits a strong and focused drive to win in every facet of our business, while ensuring personal accountability and delivering on our commitments.

PREFERRED QUALIFICATIONS:

Education:

· High School Diploma or Equivalent is preferred.

Experience:

· Previous experience in shipping, receiving, and inventory management is preferred.1-2 years of respective ERP system experience preferred.

· 1-2 years of forklift experience preferred.

· 1-2 years Microsoft Windows Operating System experience (Access, Excel, PowerPoint, Word etc.) required.

PHYSICAL AND MENTAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit; talk or hear; and use hands to handle, or touch objects or controls. The employee is regularly required to stand, walk, stoop, bend, or reach above the shoulders. The employee must occasionally lift up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. (Note: All employees must wear company-approved safety glasses while on the production floor, warehouse or other designated area within the plant).

WORKING ENVIRONMENT:

Will work independently within an industrial environment. Will work within the Warehouse(s) and other material locations throughout the plant with exposure to a Machine Shop. Will also spend a reasonable amount of time at a desk on a computer. The workplace can be fast-paced and physically demanding, as the clerk may be required to lift and move heavy packages, operate machinery such as forklifts or pallet jacks. The clerk will work on their feet for extended periods. Personal protective equipment (PPE) must be worn as required.