Big Woods Fashion Mall: Server

We are seeking enthusiastic and customer-oriented individuals to join our team at Big Woods Fashion Mall! As a vital member of our establishment, you will play a pivotal role in ensuring a delightful dining experience for our guests. Your friendly demeanor, attention to detail, and ability to provide exceptional service will contribute to the overall success of our restaurant.

Key Responsibilities:

• Greet guests with a warm and welcoming attitude, ensuring they feel comfortable and valued from the moment they enter the restaurant.

• Present menus and answer any questions regarding menu items, specials, and beverage options.

• Take accurate food and drink orders, ensuring any dietary restrictions or special requests are noted and communicated to the kitchen staff.

• Provide recommendations to guests based on their preferences and menu choices, guiding them through their dining experience.

• Deliver food and beverages promptly and accurately, ensuring proper presentation and garnishing of dishes.

• Check in with guests during their meal to ensure satisfaction and address any concerns or additional needs.

• Clear tables and maintain a clean and organized dining environment throughout the guest's visit.

• Process payments, handle cash transactions, and accurately enter orders into the POS (Point of Sale) system.

• Collaborate with kitchen and bar staff to ensure efficient communication and smooth service flow.

• Upsell menu items, special promotions, and beverages to enhance the guest experience and contribute to revenue goals.

• Assist in setting up and closing duties, including preparing the dining area for service, restocking supplies, and ensuring proper storage of equipment.

Qualifications:

• Strong interpersonal and communication skills, with a friendly and approachable demeanor.

• Ability to work well in a fast-paced environment, multi-task, and manage time effectively.

• Knowledge of food and beverage offerings to provide informed recommendations to guests.

• Flexibility to work varying shifts, including weekends and holidays.

• Familiarity with POS systems is a plus.

• ServSafe or similar food safety certification is desirable but not mandatory.

Physical Requirements:

• Ability to stand and walk for extended periods.

• Lift and carry trays of food and beverages.

• Bend, reach, and twist to perform cleaning and setup tasks.

• Must be 19 years of age.

• Must have or be able to obtain an Indiana Liquor License.

Benefits:

• Work life balance.

• Discounts on meals and merchandise.

• Potential for upward mobility and growth.