What are the responsibilities and job description for the Supervisor position at BWT Logistics?
Company Overview:
BWT Logistics is a leading third-party logistics provider with over 40 years of industry expertise. Headquartered in Atlanta, GA, we operate across multiple U.S. locations, delivering seamless logistics solutions including transportation, warehousing, and supply chain management to a diverse range of industries.
Our unwavering commitment to excellence, customer satisfaction, and safety has established BWT Logistics as a trusted partner in the logistics sector. We cultivate a collaborative and dynamic culture where our team consistently strives to exceed expectations. As we continue to grow, we embrace industry advancements and invest in cutting-edge technologies to enhance efficiency and customer experience.
At BWT Logistics, we prioritize building long-term partnerships by offering customized services that support business growth. Whether managing complex supply chains or providing streamlined warehousing solutions, our goal is to deliver consistent value to our clients and contribute to their success.
Role Description:
The Supervisor will oversee and manage the day-to-day operations of Leads and Clerks, ensuring all tasks are completed efficiently and in compliance with company policies. This role is crucial for maintaining high standards in receiving, dispatching, and quality assurance of goods, as well as managing the warehouse’s inventory and storage areas.
Key Responsibilities:
- Supervise Leads to ensure the accurate and timely completion of workloads.
- Train clerks on job-essential paperwork to ensure task accuracy.
- Hold employees accountable for their job functions, applying disciplinary actions when necessary, following company policies.
- Conduct quality checks to ensure compliance with company SOPs.
- Address customer complaints and production issues with effective problem-solving.
- Maintain high levels of customer satisfaction by managing receiving, dispatching, and quality control processes.
- Measure and report on warehousing activities and employee performance.
- Organize and maintain inventory and storage areas.
- Ensure shipment accuracy and inventory transaction efficiency.
- Provide coaching and communicate job expectations to employees.
- Determine staffing needs and assign workloads accordingly.
- Interface with customers to answer questions or resolve problems.
- Maintain item records, document necessary information, and use reports to project warehouse status.
- Identify areas for improvement and implement new or adjusted procedures.
Skills and Qualifications Required:
- 3 years of leadership experience
- Strong communication and problem-solving skills
- Solid understanding of inventory management
- Adaptability and excellent organizational skills
- Critical thinking and decision-making abilities
Preferred Certifications:
- Forklift Certification
- Train the Trainer certification
PPE Requirements:
- Steel toe boots
Compensation and Benefits:
- Starting salary of $41,600 annually or higher, depending on experience
- Health, Vision, and Dental Insurance options
- Ancillary benefits
- Paid Time Off (PTO) and Holidays
- Employee discount program
- Career development and training opportunities
- A positive, growth-oriented work environment focused on employee well-being and advancement
Shift Details:
- Shift: 7:00 a.m. to 3:30 p.m. Monday through Saturday
Equal Employment Opportunity Statement:
BWT Logistics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other status protected by applicable law. All qualified applicants will receive consideration for employment without discrimination.
Salary : $41,600