Assistant Director, Safety & Security

Job Description

Primary Purpose of Position:

The Assistant Director, Safety & Security supports and assists in providing leadership, guidance, and implementation of regional security operations and emergency preparedness and management for the safety and security of all clients, vendors, visitors, and the protection of assets. With direction from the Director, Safety & Security and in partnership with the regional management team, this role manages and administers policies, procedures, and technical standards related to security and emergency operations, while ensuring delivery of services, staffing, utilization of technology, and policies and procedures are prudent, cost effective and compliant with federal, state, and local laws and regulations.

Essential Functions:

Operations and Planning

• Oversee security operations and collaborate with uniformed security service provider leadership to ensure compliance with all administrative and contractual requirements and all applicable policies, procedures, rules, and regulations.
• Review incident and activity reports to identify trends or direct corrective/preventative action.
• Interface extensively with regional management staff to ensure adequate and effective service levels are being provided and that client security and safety concerns are addressed. Research and analyze problems and concerns regarding security and safety issues. Respond to inquires and recommend appropriate action.
• Maintain and update Emergency Preparedness and Management Plans in compliance with applicable laws. Assist in the coordination of developing and executing the regional Business Continuity Plan.
• Assist with managing overall operating and capital budgets regarding security and emergency preparedness and management. Provide support of the annual security operating budget and re-forecasts at the property level.
• Coordinate periodic inspections, incident after action reviews, and assessments of existing security and emergency preparedness programs. Identify and recommend improvement opportunities or enhancements. Perform feasibility and cost benefit analyses.
• Collaborate with regional leadership on projects and events and coordinate security and emergency preparedness support and assistance.
  
  

Technology and Integrated Systems

• Coordinate installation, maintenance, and operation of existing security and emergency systems and related software with external service provider vendor teams, IS teams and on-site security and property management teams.
• Collaborate with Development, Construction, IS teams, and on-site security and property management teams with the design, specification, and implementation of integrated systems for new development projects, building improvement opportunities, and property re-positioning.
• Assist with researching and conducting cost benefit feasibility studies of new and innovative technology, products and procedures for potential future implementation. Identify existing systems integrations for potential upgrade, replacement or efficiency improvement opportunities.
  
  

Training, Awareness, and Community Relations:

• Interface extensively with client management on all matters relating to security and emergency preparedness and management, focusing on quality service delivery and client satisfaction.
• Coordinate and facilitate security and emergency operations seminars and awareness programs, and tabletop and readiness exercises for regional management staff, on-site service providers and clients. Coordinate mutual integration of building emergency plans with client business continuity plans.
• Maintain ongoing relationships and collaborate regularly with local business community security/emergency management leadership and local, state, and federal law enforcement, public safety, and emergency response officials for mutual information sharing.
• Maintain up-to-date knowledge of security and emergency preparedness and management principles, practices, technology and design, as well as applicable laws and regulations. Consult with security and emergency management colleagues, law enforcement, and fire safety agencies, and industry vendors to discuss industry-wide approaches to common issues.
• Participate in security, emergency management, and commercial real estate local associations’ related meetings and events.
  
  

Requirements and Qualifications:

• BA/BS in business administration, criminal justice, or related field and/or comparable experience in security/safety management positions, preferred.
• A minimum of 5-10 years experience in asset protection and loss prevention.
• Physical Security Professional (PSP) or Certified Emergency Manager (CEM) desirable.
• Commercial Real Estate (CRE) experience preferred.
• In-depth knowledge of security/safety principles, standards, operations, and technology.
• Excellent written and oral communication skills.
• Proven initiative and the ability to create program timetables and execute them.
• Ability to work independently, as well as part of a team.
• Excellent analytical and project management skills.
• Demonstrated skills for organization and multi-task prioritization.
• Ability to coordinate work efficiently, set priorities and motivate others.
• Effective problem solving skills.
• Ability to work in a fast paced environment and adaptability to changing demands.
• Ability to provide quality customer service and excellent client relations.
• Proficiency with Microsoft Office Applications.
• Flexibility with being on-call around-the-clock (24x7) and working nights and weekends as needed for special events or responding to emergencies.
• Certified Protection Professional (CPP) desirable.
• Solid understanding of the Life Safety Code, OSHA regulations, and other basic security/safety principles, standards, operations and technology.
  
  

Physical Requirements:

• Involves work of a general office nature usually performed sitting such as operation of a computer.
• Involves work of a general office nature usually performed standing such as operation of a fax and printer.
• Involves work such as tours throughout property portfolio usually performed by walking and by climbing stairs.
• Involves movement between departments to facilitate work.
• Involves potentially stressful situations in responding to and mitigating emergency situations, as well as being exposed to adverse environmental conditions, such as severe weather, fumes, smoke, airborne particles, or caustic chemicals.
  
  

Internal and External Contacts:

• Regularly interfaces both verbally and in writing, with client contacts, with the leasing, construction, development, and financial teams as well as external vendors, construction professionals, consultants, public safety officials, and with the general public.
  
  

Reporting Structure:

• This position reports to the Director, Safety & Security who provides supervision, guidance and evaluates work performance on a periodic basis.
  
  

BXP is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.