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Client Success Specialist

By Appointment Only, Inc. (BAO)
Norwood, MA Full Time
POSTED ON 2/1/2025
AVAILABLE BEFORE 4/1/2025

Great opportunity to grow your account management or marketing career in the exciting enterprise software space! BAO is seeking an energetic and driven individual to join our client services team. This central position will be responsible for working in tandem with the VP of Client Service in executing marketing campaigns for our clients. This is a client-facing role, giving you great exposure to the best and brightest leaders in the high-tech space. This is an excellent opportunity to join a fast-growing and stable company, with a positive culture, and to work closely with high tech’s most important companies.

This role is hybrid; three days in the Norwood, MA office and two days work-from-home.

Responsibilities

· Work directly with BAO’s clients to launch and manage their BAO campaigns

· Manage/monitor details of client implementations and on-going engagement results

· Develop and organize content for client campaigns including messaging guides

· Gather and analyze performance data for client reports and program reviews; provide feedback to Client Services team on campaign performance

Qualifications and Experience

· College degree or equivalent experience in business environment

· 1 years’ experience in a fast-paced business environment

· Proficiency in Microsoft Excel and Power Point

· Great ability to prioritize and multitask

· Strong communicator in both verbal and written form

With the ever-increasing demand to optimize sales workforce effectiveness, high tech’s most important companies rely on BAO to execute powerful lead generation campaigns. Our premier clients, including Cisco, Amazon, and Rubrik, report dramatic increases in their marketing performance based on their partnership with BAO.

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to Commute:

  • Norwood, MA 02062 (Required)

Work Location: Hybrid remote in Norwood, MA 02062

Salary : $50,000 - $55,000

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